Customer Service A Team

HARWINDER Kaur

Phone : 647-***-****

Email: ***************@*****.***

Brampton, Ontario

OBJECTIVES

Seeking an opportunity in any operations position. Highly motivated individual with experience in providing compassionate and comprehensive customer service. Extensive knowledge of warehousing, adapt to changing conditions, and is a team player to work in high pressure/fast -paced environments. Delivering quick and accurate customer service and follows all the policy and procedures of company. Very Safety oriented.

PROFILE

Experience in developing and monitoring performance standards and managing multiple priorities.

Maintained a safe and healthy working environment.

Analyzing situations in a logical and systematical way in resolving the issues.

Communicate well with a different community including diverse backgrounds and cultures.

Polite, courteous, demonstrated ability to have positive results through people.

Provided leadership, motivation, training, and development to the workforce to meet and exceed performance expectations.

Coordinated effectively with all levels of management, executives, and associates.

Strong understanding and enthusiasm for emerging technologies

Collaborator & proven to work under stressful conditions.

EMPLOYMENT HISTORY

Asian SUPERMARKET - Cashier

Brampton Sept 2023 – Nov 2023

Responsibilities:

Maintained,organized,presentable merchandise to drive continuous sales.

Established/identify price of goods and tabulate payment required using electronic and other cash registers.

Stacked up shelves and housekeeping in check/out area.

Effectively communicate work task Standard Operating Procedures, convey key information to teams and ensure appropriate shift hand-offs. Accuracy of counting cash.

Ability to meet strict time frames in environments with zero service failures.

Assistant Professor at sang baba bhag singh university punjab - APRIL 2021 – Aug 2023

Responsibilities:

Delivers range of teaching and assessment activities, including tutorials, seminars and lectures.

Supervise of practical work, advising skills, methods and techniques to assist the transfer of knowledge to students.

Advocate at bar association and administrative assistance - DEC 2019 – April 2021

Responsibilities:

Supervise, co-ordinate and schedule the activities of client’s cases.

Managing, organizing and collating legal documents

Crystal clear communication with clients, counsel and court officials

Advance knowledge of legal terminology, supervising the team and training interns .

Analyzed, resolved and responded to case-specific inquiries from both internal and external clients via email or phone in a professional and timely manner.

Responsible for developing and maintaining effective Customer relationships.

Submission of client applications and processing – Had outstanding success rate.

LANGUAGE SKILLS

Proficient in English, Punjabi, Hindi

KNOWLEDGE & EDUCATION

Guru Nank Dev University – Amritsar

Bachelor of Arts 2011 – 2013

Master of Arts 2013 – 2015

Bachelor of Law 2015 – 2018

Master of Law 2018 – 2019

Algoma University, Brampton – Currently Pursuing HR Program

Microsoft Office (MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook)

Web and Tech Savy

Typing speed of 50 WPM.

REFERENCES Available upon request

Contact this candidate