Office Assistant Human Resource
Resume:
CURRICULUM VITAE
Benedicta Nyanzah
Mobile: 055*******
Email: ********@*****.***
Objective
Dedicated individual willing to assist in the general activities of an organization. I am a performance driven individual with the ability to develop impertinent ideas which will foster the company’s daily activities. Looking forward to gaining an entry to serve the company and also broaden my experience level for future benefits.
Work Experience
01/03/24-till date Customer Service Representative, Afriam Network (Community Loans of America).
Call Center Agent.
Duties: Manage outbound calls.
Follow communication scripts when speaking to customers.
Handle customer engagement.
Identify customer's needs, answer questions and solve problems.
Improve performance and hit targets.
June 2022-December 2023 Volunteer, Television Africa (TvAfrica).
•News Producer/Reporter.
Duties: Gather information, stories and pieces from team for the day.
Add stories and elements that will make the broadcast more attractive.
Select footage and soundbites to include in broadcast to ensure consistency.
Liaise with the production team to keep technical standards high.
Communicate with studio crew and anchors while on air.
Ensure broadcast is within time limits.
Produce breaking news reports.
Perform research on local, national and international affairs to stay updated with current events.
18/10/2021-31/08/2022 National Service Personnel, Information Service Department (Ministry of Information).
•Media Monitoring Officer
Duties: Monitor radio and television news bulletin, current affairs and talkback programs according to time schedules.
Summarises and transcribes relevant radio and television news bulletins, current affairs and talkbacks programs as required by minsiterial staff.
Identifies important and breaking news items and alerts the available surpervisor.
June 2021-September 2021 Intern, The Multimedia Group (Joy News)
•Production Assistant
Duties: Running errands for Producers.
Placing calls with key players before and during the airing of news.
Edit visuals and voices for news contents.
Relaying messages between other members to ensure everything runs smoothly from start to finish.
Education
2017-2021 B/A in Communications Studies (Journalism)
Ghana Institute of Journalism (GIJ).
2011-2014 West African Senior Secondary Certificate Examination (WASSCE)
Tarkwa Senior High School.
Skills
Good Communication skills
Ability to produce consistently and work under pressure
Fast Learner
Ability to easily adapt to new organizational cultures.
Ability to multitask
Ethics and integrity
References
Mr. Karim Ahmed
Information Service Department
Supervisor, Media Monitoring
Phone: 024*******
Mrs. Hannah Odame
Multimedia Ghana Limited
Journalist, Joy News
Tel: 054*******
Madam Samira Sullemana
Television Africa Limited
Producer
Phone: 059*******
Mr. Kevin Williams
Afriam Network
Director
Contact this candidate