Customer Service Microsoft Office

Liudmila Shestoperova

Clermont, FL *****

*********@*****.*** 407-***-****

Career Objective

A motivated and skilled professional seeking a position that allows me to leverage my interpersonal and computer skills to help customers resolve their issues effectively. I am looking for a role that fosters professional growth and enables me to contribute positively in a team-based environment. Qualifications

• Interpersonal Skills: 16 years of experience in customer service, effectively communicating with clients and management.

• Computer Skills: Proficient in Microsoft Office (Word, Excel, etc.), Windows OS, and Google tools.

• Team Collaboration: Excel in working within team environments to achieve common goals. Work Experience

Server/Cashier

Zen Asian Grill - Davenport, FL

May 2019 - February 2020

• Provided exceptional customer service.

• Maintained cleanliness of dining areas.

• Prepared and packaged food orders for takeout.

Marketer

M & T Consulting - St. Petersburg, Russia

October 2016 - October 2018

• Identified potential clients for online advertising.

• Conducted telemarketing campaigns.

• Developed and maintained a client database for sales teams. Education

Bachelor's Degree in Business Management

International University Northwestern Branch

St. Petersburg, Russia

September 2004 - June 2012

Skills

• Customer Service: 16 years

• Sales & Telemarketing: 15 years

• Communication: Proficient in English and Russian Languages

• Russian: Native

• English: Proficient

Additional Information

• Work Authorization: Work permit issued in October 2023.

• Hobbies: Collecting dolls, traveling, meditation, swimming, and self-study through various coaching programs.

Contact this candidate