Data Entry Customer Service
Resume:
Ashley Shepherd
West Valley City, Utah 84119
******************@*****.***
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Skills
●Leadership
●Great customer service skills
●Trustworthy
●Reliable
●Data entry
●Cash handling
●Supportive
●Honest
●Positive
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Experience
SPANDEX / Receptionist
0/2023 - 08/2024, 4517 West 1730 South
●Answered incoming calls, interaction with customers
●Provided customer services in person in front office
●Released orders to be filled, collected on and shipped
●Handled incoming and out-going mail, faxes, incoming email correspondent, scanning
●Printed out statements, invoices and collection letters and mailed them out
●Actively helped with marketing projects, payroll and production
●Completed any office assigned duties given by management
PLASTIC FABRICATING / Fabricator/Warehouse
10/2019 -02/2023, 4517 West 1730 South
●Customize and fabricate plastic to customer specification all over the state
●Received product for inventory and production
●Cleaned and organized warehouse and work areas in hand-fab and fabricating
●Helped get jobs ready to ship out for delivery
WONDOOR / Data entry
05/2020 - 06/2021, 1865 South 3480 West
●Went on Google maps looking up current addresses to customers who have moved
●Took incoming calls and outgoing calls with customer complaints, logging it into the computer Techs use
●Data entry
ARCTIC CIRCLE/Manager
06/1989-10/2019, 7210 South State
●Hired, trained, and terminated employees
●Opened and on occasion closed the store, in time for operation, pulling tills, looking over paperwork from previous day, before doing deposit drops, prep-work using a checklist
●Complete shift ending paperwork
●Complete month end ledgers, inventory, and P&L forms
●Complete weekly inventory
●Figuring out hours that employees worked, filling out the payroll sheet to turn into H.Q.
●Interacted with customers, taking orders, filling them, and delivering them with a 2 min service time goal
●Helped cook orders
●Cash handling, counting tills in and out, deposits and doing the banking
●Helped customer complaints when there were problems
●Constant cleaning the store so it’s audit ready
●Run and organize supervisor and crew meetings
●Constantly training people to make sure the shifts run smooth
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Education
Granger High School / West Valley City
High school diploma
1991
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