Community Engagement Software Development

MELISSA GANLEY (She/They)

413-***-**** *********@*****.***

www.linkedin.com/in/melissaganley

PROFESSIONAL SUMMARY

Passionate, high energy leader with extensive experience in community engagement, program management, DEIB initiatives, and HR within the technology and nonprofit sectors. Highly relational with a proven track record of building and maintaining strong relationships with internal and external stakeholders.

Dedicated to creating diverse, inclusive, and equitable communities through innovative initiatives and programs.

SKILLS SUMMARY

● Strategic visioning and planning

● Program Management

● DEIB Initiatives

● Employee Engagement

● Community Engagement

● Partnership cultivation and management

● Data collection and analysis

● Training design and delivery

● Volunteer Management

● Culture Building

● Written, Verbal, Presentation

Communication Skill

PROFESSIONAL EXPERIENCE

COMMUNITY IMPACT MANAGER 2019 - 2023

AUDIBLE, Cambridge, MA

Managed community engagement and impact initiatives for a technology/media company. Developed long-term strategic plans for implementing impact programming and activities for multiple offices and regions; identified, cultivated and managed all local programming and partnerships.

● Developed and managed a credit bearing, paid internship program for high school seniors from underrepresented backgrounds with an interest in STEM fields. Recruited both student participants and software development engineers to serve as mentors. Grew the program from 1 to 12 interns within three years. Conceptualized, created, and delivered training programs to meet the dynamic needs of participants and mentors.

● Created and launched a companywide apprenticeship program to hire software development bootcamp graduates from underrepresented backgrounds into software development engineer roles

● Project managed the creation of 17 mini-documentaries highlighting social issues in Cambridge, MA as part of a relationship with The Loop Lab, an organization training young adults for audio/visual storytelling careers.

● Engaged 75% of Cambridge staff in volunteer opportunities with interns, apprentices, and students in the community

● Launched impact programs and employee engagement in Culver City, CA OPERATIONS MANAGER 2018 - 2019

CHILDREN’S ADVOCACY CENTER OF SUFFOLK COUNTY, Boston, MA Responsible for all human resources, finance, grants management, and office administration activities. Managed full cycle of recruiting, hiring and on-boarding of new staff; payroll processing and benefits management; personnel and finance compliance; and employee relations.

● Updated employee handbook with comprehensive policies and benefits standards

● Created a formal performance evaluation process ensuring equity among all employees

● Implemented three new benefits for CAC employees including a 401K retirement plan, flexible spending accounts, and commuter benefits

EXECUTIVE DIRECTOR 2016 - 2018

ONE BRICK, Boston, MA

One Brick is a national chapter based nonprofit that provides a calendar of easy, fun, and social volunteer opportunities. Led and managed all One Brick activities including fundraising; marketing; community partnerships; volunteer recruitment, retention, and training efforts; and volunteer appreciation. Responsible for filing tax returns and oversight of One Brick financials.

● Launched a new chapter in New Orleans, LA; which included recruiting volunteer leaders and providing training

● Created a traveling disaster recovery chapter, One Brick Builds; building upon One Brick’s successful New Orleans Rebuild trips

● Provided administrative and programmatic support to eight volunteer led chapters country wide by building and maintaining strong relationships with volunteer leaders; and provided mentoring and support where needed

● Set strategic goals and identified critical issues in collaboration with Board of Directors including developing plan to transition to a board led organization, replacing the paid ED position in order for One Brick to remain financially viable

HUMAN RESOURCES MANAGER 2010 - 2016

THIRD SECTOR NEW ENGLAND, Boston, MA

Managed HR needs for six of TSNE's fiscally sponsored projects, including: ensuring legal compliance; drafting and classifying job descriptions based on FLSA regulations; supporting hiring, promotion, and termination processes; advising on employee compensation, employee relations issues, and other organizational matters. Lead recruiting, hiring, and onboarding process for internal positions.

● Developed and led onboarding and orientation process for new hires

● Designed, implemented, and managed content for internal website containing HR policies and materials; and assisted with developing new HR policies and infrastructure

● Served as At-Large Member of the TSNE Leadership Team, providing strategic and organization direction in alignment with mission and values, and as a Member of Staff Diversity and Engagement Committees

REGISTRAR 2006 - 2009

GIRL SCOUTS OF EASTERN MASSACHUSETTS

Responsible for recruiting, training, and supporting volunteers as registrars. Reconciled paperwork submitted by volunteers, and crossed check for data accuracy. Maintained accurate data and produced a variety of reports for council leadership.

● Developed new registration processes and procedures

● Designed and delivered volunteer training

● Trained 75 volunteers on new process and procedures EDUCATION & TRAINING

FITCHBURG STATE UNIVERSITY

Bachelor of Science in English

NEW LEADERS COUNCIL

NLC Institute

Competitive, five-month entrepreneurship training program that focuses on leadership development, fundraising, new media, communications, campaigns, policy, and more. Was part of the most selective year to date, with over 6,000 applicants.

Contact this candidate