2Nd Shift Assistant Manager
Resume:
Juan M. Serna
San Juan Tx, *****
*********@*****.*** 312-***-****
Skills:
A/S 400 Server System
Microsoft office (Excel, Outlook, access.)
Lift Truck Certified
Work History:
Regal Rexnord Pmc McAllen, TX
Production Lead (Assembly and sub- assembly) 2017 – current
Conflict resolution efficiently help resolve conflict with employees
Run report qty of bearings/in cell
Create spreadsheet of customer want date and urgent orders
Order and purchase tools hardware from online and in store on a daily bases ( power tools, drills, screwdrivers pliers screws nuts and bolts etc.) home depot amazon McMaster-Carr and Fastenal
Review quality issues-shipping numbers-built numbers-safety-follow up with employees
Review attendance and assign teams per cell to maximize cell output
Turn on, Laser machine, grease poke yokes, Cell computers, verify SAP is running
Meeting 1st and 2nd shift production leaders
Next day planning (Labor plan-prep for team start up meeting)
Startup Meeting
Safety Hazards? Ex. Incorrect fixture set up, electrical, forklifts, lockout/tag out.
Verify Grease quantity log is filled out by operators
Monitor Standardized work in each station
Verify Visual boards are filled during the day
Gamba with team (Quality-Engineering-Planning/Materials-Production)
Verify order by performance (*record reasons of variations*Note interrupters)
Verify 5’s Checklist + Cell is clean
Meeting with supervisor (add on tomorrows new activities to std work)
Eli’s Automobile Service Company San Juan, Tx
Assistant Manager 2012- 2015
Diagnostic checks on customers vehicles.
Order and purchase parts on a daily basis (AutoZone, O’Reilly’s etc.
Order parts from dealers and online companies (rock auto Etc.)
Monitor and schedule throughout the day.
Perform various register duties through the day.
Answer customer calls, and report to customer request and concerns.
Payroll duties for staff.
GEA WestfaliaSurge, Inc Romeoville, Il
Machine Operator 2010- 2012
Follow all manufacturing procedures per GMP and FDA requirements.
Responsible for maintaining a constant flow of production consistent with established production and quality standards.
Prepare packaging materials in order to fill, seal, and palletize various packages according to manufacturing order.
Ensure that product is being filled in appropriate pre-labeled containers.
Monitor the appearance and fill levels of the material being packaged.
Monitor the operation of the equipment being utilized.
Properly write up production tags with the amount of packaged product and accurately report on batch tickets.
Rack merchandise with fork lift, electric jacks or manual equipment.
Follow all safety instructions and procedures.
Saks incorporated/Club Libby Lu DC Chicago, Il
Receiving/Shipping Supervisor 2006/2009
Receiving Trucks, Roadway, Fed Ex, and other Freight Co.’s.
Log in Purchase Orders and Inventory receipts.
Email notifications of New Purchase Orders to buyers, merchants, and allocation teams.
Confirming pick tickets.
Delivering inbound parcel deliveries throughout the office daily.
Logging Fed Ex and Roadway and other shipments into shipping data base (excel).
Rack merchandise with fork lift, electric jacks or manual equipment.
Investigate, resolve, and document receiving discrepancies to DC supervisors.
Consolidate future purchase orders.
Communicate daily with consolidators and freight companies.
Book delivery appointments and adjust staff accordingly.
File overseas delivery documents, report and doc. Issues to corporate import offices (S5A).
Shipping Domestic and International packages daily.
Resolving shipping issues.
Stage new store openings.
Assist in other departments when needed.
Eli’s Automobile Service Company San Juan, Tx
Assistant Manager 2004- 2006
Diagnostic checks on customers vehicles.
Order and purchase parts on a daily basis (AutoZone, O’Reilly’s etc.
Order parts from dealers and online companies (rock auto Etc.)
Monitor and schedule throughout the day.
Perform various register duties through the day.
Answer customer calls, and report to customer request and concerns.
Payroll duties for staff.
Saks Incorporated/ Club Libby Lu DC Chicago, Il
Shipping Lead 2003- 2004
Assist Shipping supervisor in developing daily plan for scheduled shipments to include proper staffing and area utilization.
Provide direction to all shipping area associates and monitor results to ensure achievement of productivity, service and expense goals.
Perform all shipping functions as needed ( I.e. fed ex labels freight bill of lading daily audits to ensure deliveries complete, freight claims).
Produce daily end of day report and distribute to shipping supervisor and director of distribution.
Assist receiving manager and processing supervisor in developing daily work assignments and make appropriate changes based on work flow.
Serves as the primary resource for work related problem resolution.
Perform end of day equipment inventory to ensure all equipment is accounted for and is in working order.
Cross train on all shipping clerical functions (I.e. fed ex claims, misdirect/mislead report, deliveries completed, local route reports, and trouble reports).
Toys R Us Chicago, Il
Warehouse Leader 2001- 2002
Provide superior customer service.
Supervise a team of three (3).
Process inbound shipments.
Assist customers on sales floor.
Inter store transfers.
United Parcel Service (UPS) Hodgkin, Il
Outbound Supervisor 1999- 2000
Responsible for carton flow and production thru a 15 bay dock facility.
Supervised a team of 12 associates.
Documented all outbound shipments issues to manager daily.
Trained new associates.
Education
Benito Juarez High School
Chicago, Il
Graduated 1999
UTRGV
McAllen, Tx
Manufacturing Supervisor Certification
Course completed 2019
Languages
Bilingual / English and Spanish
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