Data Entry Administrative Support

IRAIDA AUGUSTO

Jersey City, NJ ***** elOhFe**is\ rao )e) *************@*****.*** WWW: Bold Profile

PROFESSIONAL Achieved significant improvements in customer satisfaction and data entry accuracy at

SUMMARY Superior Court of New Jersey through meticulous attention to detail and exceptional

telephone etiquette. Demonstrated expertise in administrative support and customer

service, enhancing operational efficiency and reducing errors. Experienced Clerk with

exceptional typing and data entry abilities and results-driven nature. Knowledgeable

about logging daily information, researching variances and maintaining thorough records.

Accuracy-driven, service-oriented and diligent about completing tasks with little

supervision.

SKILLS ¢ Telephone Etiquette e Filing systems

e Customer Satisfaction © Administrative Support

e Cash Handling

WORK HISTORY PRINCIPLE CLERK 08/1984 to 11/1998

Superior Court of New Jersey, Jersey City, NJ

e Utilized strong multitasking skills ta manage multiple priorities and tasks, ensuring

timely completion of each assignment.

e Reduced errors in data entry by carefully inputting information into computer systems

with attention to detail.

e Improved customer satisfaction by promptly answering inquiries and providing accurate

information.

e Managed incoming calls professionally, directing callers to appropriate personnel or

taking detailed messages when necessary.

¢ Enhanced customer service with timely and accurate information when handling

inquiries.

e Reduced errors in data entry through rigorous attention to detail and double-checking

work.

EDUCATION Secretarial Studies And Office Administration, 07/1976

Marti Lincoln - Union City, NJ

High School Diploma: 06/1974

James J Ferris High School - Jersey City, NJ

LANGUAGES Spanish

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