Customer Service Assistant Manager
Resume:
Shirley White
Assistant Manager
East Dublin, GA 31027
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Server/Waiter
Pickle Barrel Café and Sports Pub-Dublin, GA
May 2024 to Present
• Provide customer service
• Check for accuracy on orders
• Handling of cash/credit sales
Sales Associate
LegalShield-East Dublin, GA
January 2024 to Present
I'm a independent contractor for the company. I send emails trying to sell or recruit the program to others. Digital shopper/ Customer Service Manager (2001)
Walmart-Augusta, GA
October 2022 to November 2023
• Resolve customer complaints
• Achieve customer satisfaction
• Handled scheduling of cashiers shift
Retail Merchandiser
CROSSMARK-Dublin, GA
April 2018 to March 2019
• reset store
• Removal of products not on planograms.
• Set planograms per store.
Assistant Manager
Fred's-East Dublin, GA
October 2014 to April 2018
• Register, exchange money
• Office entry data to Corporate Office
• Shift changes and schedules
• Stocked shelve
• HIPPA LAWS
Tax Specialist
H & R Block-Dublin, GA
November 2012 to April 2014
• Prepare tax returns
• Prepare Loans for Bank products
• Office leader in Swainsboro
Cashier
Friendly Gus-Dublin, GA
January 2006 to June 2006
Register, exchanged money
• Help achieve customer satisfaction
Education
Diploma in Accounting
Oconee Fall Line Technical College - Dublin, GA
2010 to 2012
Certificate in Office Accounting Specialist
Heart of Georgia Technical College - Dublin, GA
2001
Ga State insurance license
Skills
• TAX RETURNS (1 year)
• ACCESS (Less than 1 year)
• EXCEL (Less than 1 year)
• FINANCIAL STATEMENTS (Less than 1 year)
• GENERAL LEDGER (Less than 1 year)
• Customer service
• Planograms
• Merchandising
• Account Reconciliation
• QuickBooks
• Microsoft Access
• Microsoft Outlook
• Communication skills
• Microsoft Excel
• Microsoft Office
Assessments
Administrative assistant/receptionist — Proficient September 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Administrative support professional fit — Proficient September 2022
Measures the traits that are important for successful administrative support professionals Full results: Proficient
Management & leadership skills: Impact & influence — Proficient February 2023
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Business math — Proficient
June 2024
Using basic math to solve problems in a business context Full results: Proficient
Principles of accounting — Proficient
June 2024
Preparing financial records according to federal policies Full results: Proficient
Scheduling — Proficient
September 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Retail customer service — Proficient
March 2023
Responding to customer situations in a retail setting Full results: Proficient
Sales skills — Proficient
September 2022
Influencing and negotiating with customers
Full results: Proficient
Attention to detail — Proficient
September 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Data entry: Attention to detail — Proficient
May 2023
Maintaining data integrity by detecting errors
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS PROFILE
• Journalize Transactions and Post to General Ledger
• Financial Statements
• Tax Returns
• Word, Excel, PowerPoint and Access
• Payroll Taxes
• Quickbooks Pro
Contact this candidate