Customer Service Human Resources
Resume:
Tung (Tommy) Trinh
******@***.***
I am a goal-oriented, calm, patient, and dedicated individual. I combine strong leadership skills with quality service as an individual and team member with proven proficiency. An excellent communicator with strong motivational skills and the ability to support operational goals and meet business objectives. A valuable asset to any organization.
Due to a recent RIF, I am seeking a position that will allow me to make an immediate contribution as an integral part of an organization.
SKILLS / COMPETENCIES
Team Player Electronic Security Excellent Communicator
Customer Service Skills Resolve Conflict Fast Learner
Dependable & Reliable Respectful Punctual
Motivated & Enthusiastic Confident Computer Literate – See below
Honest Good Ethics Bilingual – English / Vietnamese COMPUTER LITERATE
Microsoft Office
Lenel OnGuard 10
Access Control System
Camera Control
Lock Down System
Adobe
Infant Code Pink System
EDUCATION
Graduate of SAIGON – VIETNAM University
PROFESSIONAL EXPERIENCE
Adventist Health, White Memorial Montebello October 2023 – April 2024 Previously Beverly Hospital, Montebello, CA
Facilities Associate / Electronic Security Coordinator Beverly Hospital; Montebello, CA February 2002 – October 2023 Transportation / Electronic Security Coordinator
Beverly Hospital is an acute-care, non-profit, unionized hospital with over 900 employees.
• Coordinated and conducted all transportation needs and requests from the hospital departments, clinics, and patients.
• Ensured the safety and integrity of the Beverly Hospital van and the equipment.
• Maintained and ran reports as needed from designated electronic security systems. 2
• Assisted with internal investigations by providing information to Administration, Human Resources, Security, and Risk Management.
• Maintained the employee badge system, which included tech support, profile creation, and working closely with Human Resources.
• Monitored the ‘LOCK DOWN’ system and coordinated with the Security Department.
• Demonstrated a strong sense of customer service through communicating with tact, diplomacy, confidentiality and sensitivity with all requests and interactions.
• Demonstrated initiative and creativity in assigned work.
• Consistently provided service and reduced costs as possible. Magic Carpet Transportation; Orange County, CA July 2001 – February 2002
• Transported patients, special needs kids and elderly individuals related to medical needs. AVK Graphic Design – Commerce, CA February 2000 – February 2001
Production Manager
• Contracting with ‘NIKE’
• Perform embroidery and silk screen printing
• Design the embroidery design by the computer and software The Mainland Co. (TMC) – Tustin, CA March 1998 – February 2002 Production Manager
• Silk screen printing and Embroidery garments & shirts
• Scheduling work orders and staffing
• Inventory, quality control, timecards
Reference upon request
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