Waitressing, bar back/bartending,hosting,goal orientdecustomer service

Yasmeen De Jesus

***-** ******* ******, *******, NY 11434 347-***-**** ************@*****.***

Objective

I am responsible and mature with a strong work ethic. I am reliable and dedicated to completing all tasks at hand. I am a friendly person who is not shy to communicate with customers and my co-workers. I am a hard worker with a willingness to learn. I am trustworthy, humble and focused. I am willing to be flexible with my schedule and work extended hours if needed. Experience

WAITRESS IHOP, ASTORIA 09/2021 TO 01/2022

· Tended to customers

· Cleaned tables

· Welcomed guests

· Maintained reservations and cancellations

· Organized and cleaned sections

WAITRESS OLIVE GARDEN, VALLEY STREAM 07/2019 TO 3/2019

· Tended to customers

· Cleaned tables

· Welcomed guests

· Maintained reservations and cancellations

· Organized and cleaned sections

WAITRESS/HOSTESS HUDSON’S ON THE MILE, FREEPORT 10/2018 TO 6/2019

· Tended to customers

· Cleaned tables

· Welcomed guests

· Maintained reservations and cancellations

· Organized and cleaned sections

RETAIL VICTORIA SECRET, GARDEN CITY 07/2017 TO 03/2018

· Cashier and retail

· Fold clothing, stock shelves, and packaging

· Organized and cleaned after customers

· Assisted customers with merchandise

HOSTESS BLUE MOON CAFÉ, GARDEN CITY 01/2017 TO 08/2017

· Assisted guest with making menu choices

· Maintained knowledge of current menu-items, garnishes, ingredients and preparation methods

· Delivered exceptional service by greeting and serving customers

· Appropriately suggested additional items

· Communicate with kitchen staff regarding any customers allergies or dietary need

· Routinely cleaned my sections

· Greeted guest as they come in

· Acknowledged all guest in a friendly, service oriented manner DELI CLERK BOARS HEAD, CORTLANDT 08/2015 TO 04/2016

· Greeted customers as they came in

· Answered customers questions and addressed problems and complaints · Balanced the needs of multiple customers simultaneously in a fast-paced environment · Open and closed store

· Processed shipments and maintained organized stock shelves Education

High School Diploma: Cosmetology 2015 Valley Stream North High School, Franklin Square, NY 11010 Skills & Abilities

· Customer service-oriented

· Goal-oriented Attentive to detail

· Perfect attendance

· Record Communicates effectively and fluent in Spanish

· Flexible Inventory maintenance

· Dedicated team player

· Written and oral communication skills

· Positive outlook

· Energetic self-starter

· Resolution-oriented

· Reliable and punctual

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