Kayla Lovett
Cincinnati, OH
*************@*****.***
My objective is to obtain a position in a facility where I can utilize my education, Skills, communication skills and knowledge to the best benefit for the facility, clients and to the best of my ability.
Authorized to work in the US for any employer
Certified Phlebotomy Technician
February 3,2024-present
Expertise
Shift Supervisor, Team Member, Food Service, Crew Member, Training, Microsoft word, excel, powerpoint, various internet uses(gmail, Google), conflict resolution, data entry, training.
Education
H.S. Diploma
Withrow University High School - Cincinnati, OH
2012
Work Experience
The Ornament Shop- Fairfield, OH
November 2022- December 2022
Picking ornaments and packing ornaments. Restocking packing supplies and attaching shipping labels.
RDI- Blue Ash, OH
May 2020- April 2021
Answering incoming calls, updating account information, setting appointments, troubleshooting, providing customer service.
Shift Manager (full-time)
Firehouse subs - Cincinnati, OH
September 2018 to March 2019
Greeting guests, counting cash/safe, inventory, making food, running the shift, making sure employees are properly dressed and prepared for their shift, cleaning, training and developing new employees, responsible for moral, accuracy of money being made and time spent in each area of the store, using various computer programs for scheduling, unloading truck, doing inventory.
Server
Waffle House - Woodlawn, OH
July 2014 to May 2018
Greeting guests, taking orders, serving food and drinks, handling cash, cleaning.
Claims Processor
Blue Cross Blue Shield - Mason, OH
January 2016 to February 2016
Verify data elements, process claims, update data(if needed).
Collections Representative
Alliance Data - Milford, OH
April 2015 to July 2015
Making outbound calls, updating account information, processing credit card information, dealing with customers under stressful situations.
Call Center Representative
Lifesafer - Blue Ash, OH
May 2014 to April 2015
Answering incoming calls, updating account information, transferring calls, taking payments, providing customer service.