Help Desk It
Resume:
Bilal Rahmani
IT Helpdesk
Experience Information Communication Technology with a demonstrated history of working in the Computer & Network Security industry.
**************@*****.*** +1-571-***-****
26134 lends end dr chantilly,virginia, lends end dr chantilly, United State Of America
WORK EXPERIENCE
IT Help Desk
Presidential Palace
03/2020 - 08/2021, Kabul,Afghanistan
Diagnose hardware, software, and network issues.
Remotely. access devices to resolve issues when required. Provide step-by-step solutions to technical problems. Set up new computers, mobile devices, and other hardware. Install and configure software and operating systems. ADMINISTRATION STAFF / COMPUTER
OPERATOR
Presidential Palace
05/2017 - 03/2018, Kabul,Afghanistan
• Prepare and format documents such as reports, letters, presentations, and memos.
• Ensure accuracy and proper formatting in all
communications.
• Monitor for unauthorized access or security breaches and report any incidents.
• Identify and resolve basic technical issues with hardware, software, and network systems.
EDUCATION
Study Program
Rana University
03/2016 - 04/2020, Kabul,Afghanistan
Computer Sciece
SKILLS
Hard working capability with honest and committed
personality.
Can work in different environment at same position
Skill
ACHIEVEMENTS
Worked in Different Sections (03/2016 - 08/2021)
I have gained valuable experience working as an IT Help Desk professional, ensuring IT operations. Additionally, oversaw system maintenance, and ensured compliance with technical standards, showcasing my ability responsibilities effectively. LANGUAGES
English
Professional Working Proficiency
Pashto
Full Professional Proficiency
Pesian
Full Professional Proficiency
Urdu
Limited Working Proficiency
INTERESTS
I have a keen interest in traveling, exploring new places, and sightseeing, and enjoy working in a professional environment where I can apply and enhance my skills. Interest
Achievements/Tasks
Achievements/Tasks
Courses
Contact this candidate