Business Development Customer Service

NASIM TALANK

**.***********@*****.*** 781-***-**** Wilmington, MA 01887

WWW: linkedin.com/in/nasim-talank-26b204230 WWW: Bold Profile Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Dedicated pharmacy with a Bachelor's degree, a Master's in Pharmaceutical Science and Strong foundation in Pharmacology, Pharmacognosy, regulatory compliance, and pharmaceutical sales. Background in customer service is marked by excellent communication skills and a friendly, patient demeanor.

Passionate about continuous learning and professional growth and staying updated with industry advancements, with a commitment to obtaining additional certifications to further enhance my skills. Ability to explain complex medical information clearly and experience in Pharmacy sales make me a versatile asset.

• Business Development

• Sales Development

• Territory Growth

• Product and service knowledge

• Clinical Research Coordinator

• Pharmaceutical sales Representatives

• Regulatory Affairs Specialist

• Medical Science Liaison

• Quality Assurance Specialist

• Pharmacy Manager

• Customer Needs Assessment

May 2019 - Current

Business Development Manager

Talank Pharmacy Store - Arak, Iran

Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.

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Negotiated and closed long-term agreements with new clients in assigned territory.

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Generated new business with marketing initiatives and strategic plans.

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Reached out to potential customers via telephone,

email, and in-person inquiries.

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Jan 2017 - May 2019

Personal Assistant

Self Made Moving - DUBAI

Displayed absolute discretion at handling confidential information.

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Provided multifaceted services to career professionals by running errands, managing mail, scheduling

appointments, and arranging transportation.

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PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Maintained appropriate filing of personal and

professional documentation.

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May 2014 - Dec 2017

Sales and Marketing

Representative

Mobaraki Health Center and

Sepehri Pharmacy Store - Arak,

Iran

Communicated relevant information to internal and

external stakeholders.

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Completed media training for live interviews and other public-facing communication.

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Conducted market research to identify customer needs and preferences.

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Followed through with leads to close sales over phone, in office and during external consumer engagements.

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Built local sales and marketing plan for each targeted district within defined territory.

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Provided written and oral feedback on market

conditions, goal attainment and performance

appraisals.

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Monitored personal sales activities to maintain

compliance with internal policies and applicable

government regulations.

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Jun 2017 - Sep 2017

Voluntary Worker

Tehran School Art - Tehran,Iran

• Assisted with special events and programs.

Greeted visitors, answered questions and assisted with individual needs or requests.

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Served on advisory boards and committees to boost

program planning and administration.

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Oct 2013 - Mar 2014

Pharmacist Trainee

Azarbani - Arak, Iran

Prepared packaging and labels for prescriptions,

verifying accuracy of dosage, side effects, interactions, and refill instructions.

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• Assisted pharmacist in final review of filled prescriptions. Counseled patients on new medications and OTC

products.

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Located and measured medications according to

prescription information, making modifications as

instructed by pharmacists and providers.

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Educated patients on possible drug interactions,

potential side effects, and optimal methods of

administration.

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Provided friendly customer service at drop-off and pick- up counters.

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Used pharmacy software to enter prescription and

insurance information.

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Monitored inventory levels and notified pharmacist of items requiring reorder.

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Communicated closely with patients, ensuring medical information was kept private.

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Collaborated with healthcare professionals to optimize individualized medication therapy plans for patients.

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Participated in continuous education opportunities to stay informed about advances in pharmaceutical

science, emerging drugs, or changes in clinical practice guidelines.

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Jan 2024

CERTIFICATION: SALES

NAPSRX

NAPSRX

National Association of Pharmaceutical Sales Representatives Jan 2024_ Oct 2024

Jun 2012

Master of Science: Pharmaceutical Sciences

Jamia Hamdard New Delhi, India

Pharmaceutical Sciences

Aug 2010

Bachelor of Pharmacy

Jamia Hamdard University New Delhi, India

Bachelor of pharmacy

Pharmacy Store Manager

Talank Pharmacy Store

2019_2024

Sales and Marketing Representative

Mobaraki Health Center

2014_2017

Sales Representative

Sepehri Pharmacy Store

2014_2017

Pharmacist

Azarbani pharmacy

2013_2014

EDUCATION

CERTIFICATIONS

English

Professional Working

Persian

Native or Bilingual

LANGUAGES

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