Customer Service Representative
Resume:
Chakari Holsendolph
Columbus, GA *****
***********.*******@*****.***
I excel in making or saving the company money, successful at using product knowledge, exceptional customer service to increase guest retention and exceed sales, products, mechanics, manufacturing utilities and more.
Willing to relocate to: West Point, GA - Phenix City, AL - LaGrange, GA Authorized to work in the US for any employer
Work Experience
Kia Plant
Kia Motors Manufacturing Georgia-West Point, GA
October 2023 to Present
Assembling car parts on an assembly line as instructed on product work sheets in a timely manner. Stylist Assistant
Sista Girlz Hair Studio
June 2013 to Present
3689 Buena Vista Road
Called clients to confirm upcoming appointments.
Communicated all client reservations to appropriate staff. Managed all front desk tasks, including the maintenance of client records and lab data. Processed guest credit card information for salon services. Shampooed, conditioned and blow dried clients' hair. Greeted all guests in a warm and friendly manner to create a positive first impression of the spa. Called clients to confirm upcoming appointments.
Followed the pre-assigned opening and closing procedures for each spa station. Hostess/Security
Surge Staffing-Phenix City, AL
March 2021 to August 2022
• Trusted Key Holder
• Greet and check for employee cards as employees enter the gates.
• Make sure truck drivers are signed in before entering for delivery or pick up.
• Check trucks for any stolen items before leaving the premises.
• Perimeter Check the parking lot and back of building periodically.
• Make sure workers are in a safe and trusted environment. Customer Service Representative/ Retail Customer Service Representative Walmart Supercenter-Phenix City, AL
August 2017 to June 2020
Stocked and replenished merchandise according to store merchandising layouts. Handled all customer relations issues in a gracious manner and in accordance with company policies. Cleaned and organized the store, including the checkout desk and displays. Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. Mentored new sales associates to contribute to the store's positive culture. Communicated clear expectations and goals to each team member. Cashier
Zaxby's
December 2015 to June 2016
4424 Buena Vista Road
The position I held was Cashiering. The duties included taking orders in a timely matter, customer service, and floor duties.
Cleaned and organized the store, including the checkout desk and displays. Operated a cash register for cash, check and credit card transactions with 100% accuracy. Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Education
Associate of Science in Medical Assistant
Virginia College - Columbus, GA
2018
High School Diploma
Kendrick High School
2016
Skills
• Excellent phone etiquette
Computer-literate
Trusted key holder
Quick learner
Strong client relations
Proficient in cash management
Proficient in customer service
• Front Desk
• Merchandising
• Microsoft Powerpoint
• Telecommunication
• Security
• Communication Skills
• Typing
• Guest Services
• Customer Service
• Phone Etiquette
• Hair styling
• Host/hostess experience
• Medical scheduling
• Assembly
• Manufacturing (3 years)
• Quality control
• Warehouse experience
• Hospitality
• Manufacturing utilities (2 years)
• Industrial maintenance (1 year)
• Forklift (1 year)
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