Customer Service High School
Resume:
gary simeone
Stony Point, NY *****
********************@***********.***
i owned a small business for 28 yrs (dry cleaning) and managed a small business for 20 yrs and did out,side sales for 2 years . all of these jobs involved heavy customer service and building trust and follow through with clients, i am personable and have strong relationship building skills.as a manager and business owner, problem solving is a big part of the job which i have experience and ability to handle, Work Experience
Manager/customer service
TOUCH OF CLASS CLEANERS-Pomona, NY
November 2006 to July 2023
Managed all operations of the business including customer service,solving problems took over responsibilities of day to day operations owned my own store for 28 years Education
High school diploma
Spring Valley High School - - Spring Valley, NY
Skills
• Cash Handling
• Store Management Experience
• Customer service,problem solving, good communication skills (10+ years)
• Customer service
• Cash handling
• Sales
• Cash register
• POS
• B2B sales
• Upselling
• Supervising experience
• Computer skills
• Communication skills
• Dry cleaning
• Negotiation
• Phone etiquette
• Basic math
• Time Management
• English
• Organizational skills
Certifications and Licenses
nys dec certified for perc use
Assessments
Customer focus & orientation — Proficient
July 2023
Responding to customer situations with sensitivity Full results: Proficient
Retail customer service — Proficient
September 2023
Responding to customer situations in a retail setting Full results: Proficient
Customer service — Proficient
July 2023
Identifying and resolving common customer issues
Full results: Proficient
Sales skills — Proficient
July 2023
Influencing and negotiating with customers
Full results: Proficient
Inside sales — Proficient
July 2024
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Attention to detail — Proficient
August 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Business math — Proficient
June 2024
Using basic math to solve problems in a business context Full results: Proficient
Manufacturing skills — Proficient
June 2024
Monitoring systems, reading schematics, and using tools that are commonly found in a manufacturing setting
Full results: Proficient
Work style: Reliability — Proficient
October 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Time management skills — Proficient
June 2024
Managing one's own time to complete tasks quickly and efficiently Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Worked 2years as a sales person for wurth usa business owner for 28 yrs (dry cleaning)
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