Customer Service Account Executive

Anthony J Schifano

570-***-**** ************@***.*** Old Forge, PA 18518

SUMMARY

As a loyal employee, I am looking for career development with a progressive company that allows for growth and independence, while utilizing my many years of financial experience.

SKILLS

Ability to work independently and manage a book of business.

Able to meet deadlines and work under pressure while maintaining calmness and accuracy.

EXPERIENCE

Client Solutions Advisor, PNC Private Bank, March 2002-December 2023

Wilkes-Barre, PA

Day to day servicing of clients relating to their banking, investing and/or fiduciary needs.

Consulting of clients to keep them on a prosperous path to meet their financial needs by providing product recommendations and problem solutions.

Assisting of advisors in their preparation for prospect and client meetings.

Managing a client book of business responsible for client satisfaction.

Financial Sales Consultant, PNC Bank NA, March 2000-February 2002

Hanover Township, PA

Proactively selling bank products in a branch setting demonstrating strong conversational skills and high levels of product knowledge.

Maintaining high levels of customer service.

Strong adherence to risk management and ethics policies.

Account Executive, Pride Mobility Products, June 1995-March 2000

Wyoming, PA

Developing business by servicing and selling durable medical goods to dealerships throughout Florida and Puerto Rico.

Handling extreme volumes of phone calls on a daily basis pertaining to order placement, shipping issues and other dealership needs.

EDUCATION AND TRAINING

Bachelor of Science

Business Administration, Wilkes University, Wilkes-Barre, PA June 1990

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