Customer Service Sales Associate

Rayshawn Green

*************@*****.*** 279-***-****) Houston, TX

SUMMARY

Seasoned professional with 10 years of diverse experience seeking a entry level role. Skilled in surveillance, maintenance, and repair work, including plumbing and electrical systems. Expertise in security protocols, customer service, and facility upkeep.

WORK EXPERIENCE

7-Eleven Dallas/Fort Worth International

Airport, TX

Sales Associate Mar 2023 - Present

• Efficiently manage point-of-sale operations, ensuring accurate transaction processing and exceptional customer service.

• Maintain store presentation and product availability by restocking and organizing food, beverages, and confectionery items.

• Uphold cleanliness and sanitation standards by performing routine maintenance tasks, including counter cleaning and floor mopping, to prepare for daily store operations. Diverse Facility Solutions Dallas/Fort Worth International Airport, TX

Custodian Jun 2022 - Jul 2023

• Ensured thorough sanitation of restrooms and public spaces, contributing to a clean and welcoming environment for travelers.

• Diligently maintained cleanliness of external facility areas, including parking lots, to uphold institutional standards.

• Assisted passengers by providing accurate directions, facilitating timely and stress-free navigation to flight gates. UPS Dallas, TX

Warehouse Worker May 2021 - Jun 2022

• Efficiently categorized and organized incoming packages to ensure timely dispatch to correct destinations.

• Maintained accuracy in sorting processes, contributing to the overall reliability of delivery services. Eagle Systems Dallas, TX

Security Officer Sep 2019 - Mar 2021

• Monitored CCTV systems to ensure the security and integrity of the premises, maintaining a detailed log of all vehicular movements.

• Managed access control for incoming and outgoing trucks, accurately recording names, times, and trailer numbers for tracking and security purposes.

Champion National Security, Inc. Plano, TX

Security Guard May 2017 - Aug 2019

• Conducted regular patrols to ensure a secure environment, monitored access points, and maintained visibility to deter unauthorized entry and potential threats.

• Responded to alarms and disturbances, assessing situations promptly and taking appropriate action to safeguard property and individuals.

• Prepared detailed reports on daily surveillance outcomes, incidents, and enforcement actions, ensuring accurate record-keeping and compliance with legal protocols. Studio Movie Grill Dallas, TX

Server Sep 2016 - Aug 2017

• Maintained high standards of table preparation and sanitation, ensuring a welcoming dining environment for patrons.

• Delivered exceptional customer service by presenting menus, recommending menu items, and efficiently managing orders, payments, and customer inquiries, resulting in positive guest experiences. Maintenance Workers Dallas, TX

Maintenance Mar 2015 - Jul 2017

• Executed routine building cleaning tasks, ensuring all surfaces were dusted and floors mopped to maintain a high standard of cleanliness.

• Conducted basic repairs, including fixing broken locks and patching wall gaps, alongside routine electrical checks to ensure safety and functionality.

• Managed outdoor maintenance, including lawn mowing and trash collection, in addition to replacing light bulbs and installing appliances as needed.

Kevin's Plumbing Sacramento, CA

Plumber Aug 2013 - Apr 2015

• Installed and repaired plumbing systems, including pipes, fittings, and fixtures, adhering to specified standards and regulatory codes.

• Ensured functional heating, water, and drainage operations through meticulous assembly and maintenance activities.

EDUCATION

Richland College

High School Diploma, Evolution Academy Charter School - Richardson, TX 2014

CERTIFICATIONS

Guard Card April 2022 to November 2023

SKILLS

Plumbing (2 Years) • Maintenance (2 Years) • Security (6 Years) • Organizational Skills (5 Years) • Cash Handling (3 Years) • Management (4 Years) • Typing (5 Years) • Word (5 Years) • Stocking (3 Years) • Customer Service (7 Years) • Excel (6 Years) • Surveillance (2 Years) • Mowing (3 Years) • Landscape Maintenance (1 Year) • Handyman (2 Years) • CCTV (1 Year) • Heavy Lifting (10+ Years) • Janitorial Experience (4 Years) • Custodial Experience (6 Years) • Facilities Maintenance (4 Years)

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