Administrative Assistant / Receptionist / Eligibility Worker & Screene

Ability Summary

Employment History

**/**** - **/**** *********** Worker

Insight Global LLC, Atlanta, GA

Determining qualification for homeowners if they are eligible for assistance. Reviewing and analyzing documents which includes income, bank statements, mortgage statements and other essential documents. Data entry, multitasking between records.

05/2021 - 07/2021 Security Officer

Luttrell Staffing Group, Santa Maria, CA

As a Security Officer, or Security Guard, I was responsible for deterring criminal activity by adhering to the facility's security measures. My duties included reviewing video surveillance equipment to identify odd behaviors, patrolling the interior and exterior of a property in set intervals and only providing property access to authorized individuals.

08/2012 - 12/2019 Eligibility Worker

Santa Barbara County Social, Santa Maria, CA

Translating in fluently both in Spanish and English and able to read and understand complex regulations and procedures; applying and explaining complex regulations and procedures. Using specialized automated recording keeping systems, use arithmetic computations to determine eligibility and accurately record information and complete complex forms. Conduct skilled interviews to obtain information concerning income and other financial resources along other personal information affecting eligibility. Communicate effectively verbally and in writing with persons from a variety of social, cultural, and economic backgrounds while maintaining cooperative relationships with the applicants and clients in tense and emotional situations. Maintaining an effective relationship with fellow employees. Determining appropriate course of action in emergency or stressful situations; maintaining confidentiality of information; understanding program objectives in relation to departmental goals and procedures. Researching regulations, procedures and/or technical reference materials; budgeting time; effectively organizing, and performing work amid interruptions; make referrals to other County and Local social service agencies. Education History

1 Year at College or a Technical or Vocational School CalJOBS Education, CA

High School Diploma, Golden State Baptist College-26 units Honors & Activities

Gabriel Guerrero

218 MARQUIS PL, SANTA MARIA, CA 93454

Phone: 805-***-****

Alt Phone: 805-***-****

Email: ************@*****.***

Seeking work in an office setting with an employer that can utilize my bilingual and customer service skills.

BILINGUAL,CAL WIN,DOC STAR,EXCEL,MICROSOFT WORD,POWERPOINT, CERNER, CIRIUS,MEDS,