Customer Service Sales Associate

Name - NAVNEET KAUR

Contact - 902-***-****

Mailing address - ************@*****.***

Canadian status - permanent residence

Professional Summary

Driven by a track record of exceeding sales targets at Dollarama, I excel in team leadership and customer engagement. Leveraging Leveraging skills in i accurate cash handling and creative thinking, I've fostered long-term business growth and enhanced customer experiences. My proactive approach and ability to thrive in fast paced environments underscore my commitment to driving results and fostering team collaboration.

Skills

●Positive Attitude

●Kitchen Cleaning and Maintenance

●Team Collaboration

●Tood Preparation Stock Rotation

●Customer Service Problem Solving

●Attention to Detall

●Customer Engagement

●Creative Thinking Cash Register Operation

●Work Coordination

●Decision Making

●Accurate Cash Handling Tearn Leadership

●Payment Processing

Work Experience

Sales Associate, 10/2023 to 07/2024

Dollarama, Truro Heights, NS

●Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific

●merchandise. Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

●Built relationships with customers to encourage repeat business.

●Managed returns, exchanges and refunds in accordance with store policy

●Maintained calm demeanor and professionally managed Issues in busy, high-stress situations.

●Prepared merchandise for sales floor by pricing or tagging.

●Answered customer questions about sizing, accessories, and merchandise care

Sales representative team leader, 09/2023 to 07/2024

Walmart, Truro Heights, NS

●Organized monthly sales meetings to review progress, set goals, and discuss areas for improvement among

●The team members. Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.

●Established a positive work environment through clear communication, encouragement, and recognition of achievements.

●Actively participated in industry conferences as both an attendee and speaker to further develop professional network connections.

●Enhanced customer experience by addressing concerns promptly and providing tailored solutions based on their needs.

●Built relationships with customers and community to promote long term business growth

●Trained new employees on customer service, money handling and organizing strategies.

Kitchen Hand, 03/2022 to 04/2023

Haveli - Indian

●Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment. Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

●Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies. Maintained clean, trash-free workspaces to maximize productivity and safety.

Education

Commerce

St Joseph Convent School - India

Languages

English

Punjabi

Hindi

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