Customer Service Representative

Dulce Gil

Riverside, CA *****

***.*********@*****.***

+1-951-***-****

Authorized to work in the US for any employer

Work Experience

Cashier/Customer Service

Potato Corner-Riverside, CA

April 2024 to Present

Customer service, sales upselling, cashier, p.o.s system, organizing, storage, stocking, food handler etc Customer Service Representative

MG Tax services-Highland, CA

June 2018 to Present

Customer service

Answer phone calls provide information

Schedule Appointments

Make arrangements

Filing

Etc.

Production Supervisor

CTDI COMMUNICATIONS TEST DESIGN-Fontana, CA

April 2017 to February 2024

• Hitting KPI goals. Being effective and efficiently profitable. Attending meetings, accountability, problem solving.

• Forklift certified on reach, cherry picker, scissor lift, etc

• Inventory

• Leading, training individuals on a daily baisis in different fuctions picking/shipping, recieving, testing software, updating firmware, refurbishing set top boxes.

• Quality, 5S, attention to detail, organization, maintaining a clean and structured work environment. Customer satisfaction.

• Kronos, tracking and coding associates if and when they are being moved to different departments. Tracking attendence infractions/ meal premiums, escalating to HR when needing disciplinary action. Education

High school diploma

Riverside Polytechnic high school - Riverside, CA

Skills

• Computer skills

• Microsoft Excel

• Microsoft Word

• Quick Learner

• Time management

• Productive and goal oriented

• Flexable

• Exellent organizations skills

• Microsoft Office

• Kronos

• 5S

• Leadership

• Supervising experience

• Manufacturing

• Quality systems

• English

• Production planning

• Forklift

• Packaging

• Basic math

• Organizational skills

• Management

• Bilingual

• Spanish

• Manufacturing facility

• Analysis skills

• Production management

• Communication skills

• Cash register

• Cash handling

• Transportation management

Certifications and Licenses

Driver's License

Non-CDL Class C

July 2022 to July 2027

Forklift Certification

September 2023 to August 2025

Contact this candidate