Office Coordinator Early Childhood
Resume:
Tiffany Holycross
**** ******* ***. ***********@*****.***
Dayton, OH 45405 740-***-****
Education: Heidelberg University, Tiffin, Ohio
Bachelor of Science in Education, Graduated May 2021 Early Childhood Education Major (Pre-K - Grade 3)
Overall GPA: 3.29/4.0
Tiffin University, Tiffin, Ohio
Masters of Education,
Graduated in December 2022
GPA: 4.0
Work Experience:
Keurig Dr. Pepper: Office Coordinator, Dayton, Ohio October 2024- Current
● Manage daily office operations
● Complete onboarding process for new employees
● Handled incoming and outgoing correspondence, including emails, letters, and packages, ensuring timely and accurate distribution.
● Monitor and process customer invoices
● Provided administrative support to executive staff, including preparing reports, presentations, and meeting materials.
● Safety compliance coordinator, Ensured the office environment complied with workplace safety regulations. Organized training sessions on safety protocols for staff members.
Tiffin University: Undergraduate Admissions Counselor, Tiffin, Ohio January 2023-August 2023
● Work with prospective students by providing personalized communication and meaningful relationships through the admissions process
● Review applications, maintain applicant data, upload files, and log student interactions
● Adhere to the university’s ICARE values
● Continuously communicate with prospective students in each stage of the admissions funnel
● Give students and their families tours of campus
● Effectively communicate all parts of the marketing materials during admissions talks H&R Block: Lead Customer Service Professional, Fremont, Ohio December 2022-March 2023
● Support the Multi-Unit Team Leader and District General Manager as necessary
● Ensure that all tax office associates are scheduled, work is completed by the expected deadlines and the office is reaching its standards, priorities and goals
● Coach receptionist on inbound and outbound calls by reviewing recorded calls
● Serve as the point of contact for escalated client service concerns
● Provide clients with an outstanding experience both in and out of the office Angie’s Angels Child Development Center: Lead Teacher, Fremont, Ohio May 2022- November 2022
● Collaborated with assistant teacher to plan developmentally appropriate lesson plans
● Preparing, assessing, and facilitating all aspects of the classrooms daily routine and academics for children
● Developed, coordinated, planned, administered, supervised, and delivered of all child care curriculums
Tiffany Holycross
2728 Woodway Ave. ***********@*****.***
Dayton, OH 45405 740-***-****
Tiffin City Schools: Substitute Teacher, Tiffin, Ohio August 2021-May 2022
● Instructed several subjects and grade levels with a class average of 20 students (Pre-k to High School)
● Regularly engage students in activities to increase student motivation and productivity
● Adhered to all district policies and procedures, as well as state learning goals
● Provided effective classroom/student management skills Heidelberg University: Community Service Coordinator (Student Position), Tiffin, Ohio May 2020-May 2021
● Worked with community members and created service opportunities for students in the Tiffin community.
● Helped develop Heidelberg’s first on campus food pantry Professional References:
Thomas Alexander- Director of Undergraduate Admissions Tiffin University
231 Miami St. Tiffin, Ohio 44883
***********@******.***
Alexis Tonkin- Child Development Administrator
Angie’s Angels Child Development Center
1517 E State St. Fremont, Ohio 43420
******@****************************.***
Rashonda Cook- Multi- Unit Team Leader
H&R Block
1134 W State St. Fremont, Ohio 43420
********.****@***.*******.***
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