agile coach project manager

Innovative Business Professional

Leveraging diverse experience in agile methodologies, systems thinking, people management, product development, client support, and mentoring. Known for proactive leadership and collaborative energy, I excel at engaging with individuals across all career stages, bridging communication gaps, and fostering a cohesive work environment. Passionate about driving team success through effective facilitation, strategic problem-solving, and a holistic approach to business challenges.

EDUCATION

Master of Business Administration (Business)

Saint Leo University, St. Leo, FL

Cum Laude

Bachelor of Arts (Television/Theater)

Rutgers University, Newark, NJ

EXPERIENCE

Agile Consultant / Associate Director

DTCC, Tampa, FL Oct 2019 – May 2024

Collaboratively led the agile design, implementation, and adoption of methodologies across all organizational levels. Coached teams on the purpose of ceremonies and role expectations to help establish clear agreements. As tribe, chapter, and squad member, contributed to OKR deliverables while maintaining a strong focus on internal commitments.

Consulted during design planning emphasizing best practices for ultimate ownership: opportunities, risks, potential solutions (events, interactions, strategy)

Guided for consistent use of tools for decision metrics: Jira, self-assessments, MS Teams, Whiteboard

Created and edited training modules used across the enterprise (role interaction, story writing, Sprint 0, roadmaps)

Partnered across compliance teams ensuring agile practices compliment regulatory requirements

Facilitated agility topics for awareness, cohesiveness, and improvement

Agile Coach / Engineering Manager

Nielsen, Oldsmar, FL Mar 2018 – Oct 2019

Chosen to become a certified Agile Coach and Facilitator to advance the ongoing agile implementation. Delivered consistent guidance aligned with portfolio guidelines enabling teams to achieve higher levels of performance. Managed a global team responsible for maintaining reliable internal test environments.

Orchestrated and facilitated Program Increment (PI) planning/synchronization events (80+ attendees); established simul-casted Demo Days showcasing completed work and life cycle impact

Collaborated in Jira Portfolio transition for holistic visualization and reaction

Scrum Master

Nielsen, Oldsmar, FL

Jun 2017 – Mar 2018

Transitioned to the Insights and Support team to bring the global Audience Measurement Center of Excellence (CoE) through a complete agile transformation.

Leveraged agile methodology to drive team releases, while reinforcing healthy Scrum practices

Led impediment resolution as Scrum of Scrum Master, until there were none.

Resolved long standing server environment constraints, in 2 months

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Scrum Master/Project Manager

Nielsen, Oldsmar, FL

Mar 2015 – Jun 2017

Selected as one of the first Scrum Masters to spearhead the agile transformation for flagship audio and television digital watermark technologies.

Servant leader and agile evangelist: daily stand-ups, backlog refinement, sprint retrospectives, story point negotiation; impediment removal

Client Engineer Project Manager

Nielsen, Oldsmar, FL

Mar 2014 - Mar 2015

Facilitated and managed waterfall software integrations with national and international original equipment manufacturers (OEMs) ensuring high levels of broadcast client satisfaction.

Restructured and resolved backlog by streamlining process, instilling process, updating legal agreements (EULA), that eliminated misinformation

Led media Software Development Kit (SDK)integrations, valued in the tens-of-thousands

Engineering Research Specialist

Nielsen, Oldsmar, FL

Mar 2013 - Mar 2014

Transitioned to the engineering department in a data science role, providing support to the Director of In-home Test Panel Data.

Monitored statistical trends to identify weaknesses for improvement

Created and managed research pilot that led to improved process for panel participation (Code Reader)

Product Manager Operations

Nielsen, Oldsmar, FL

Mar 2009 - Mar 2013

Product Manager with daily client-facing responsibilities for customized raw advertisement data files. Oversaw the entire product life cycle, including the explanation of complex data sets to teams and clients across various skill levels.

Led U.S. software project feeding European Webservice, $500k annual revenue

Realized 590+ on-time data file delivery commitments

Spearheaded product syndication yielding significant cost savings

Additional

•Mentorship: Agile Coaching; USF College of Business 1st generation students; Girl Scouts Troop Leader

•Tools: MS Suite, Jira, Confluence, SharePoint, Mural, Zoom Whiteboard, Kahoot!

•Certifications: ICAgile Certified Professional Agile Coaching, Agile Team Facilitator, Agile Project Management, Certified Scrum Master, Level 2 background

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