Los Angeles Customer Service

Maxwell Bruner

*** * ****** ** • Los Angeles, CA 90017 ***************@*****.**** 301-***-****

Anne Arundel College

Arnold, Maryland

Associates of Media 2022

Bowie Highschool Bowie, Maryland

Highschool Diploma 2019

ROOMFORTY

Experience

Highland Park CA

Venue Manager 09/21 – 11/23

• Successfully managed and coordinated events, ensuring seamless operations and exceptional guest experiences.

• Implemented efficient scheduling and resource allocation, resulting in improved staff productivity.

• Collaborated with vendors, clients, and team members to execute events with high satisfaction rates.

• Utilized strong organizational skills to oversee event logistics, including setup, execution, and breakdown. Expo/Floor Server

• Coordinated the timely delivery of dishes to guests, ensuring presentation and accuracy.

• Managed the pass, communicating effectively with kitchen staff to prioritize orders.

• Maintained cleanliness and organization of the expo line and service areas. PHARMAICE

Los Angeles, CA

Bartender 1/23 – 02/24

• Craft cocktail creation along with drink menu organization.

• Detail-oriented bartender with a passion for delivering exceptional customer service.

• Committed to upholding the highest standards of cleanliness, safety, and professionalism behind the bar.

• Organized and oversaw Inventory for (Off-Site) catering events Leadership & Activities

Boy Scouts of America Bowie, MD

Eagle Scout

• Organized and led community service projects, demonstrating leadership and teamwork skills.

• Developed practical skills such as first aid, outdoor survival, and effective communication.

• Managed a team of scouts, fostering a collaborative environment and achieving project goals.

• Fostered Community focused skills and collaborated with local and state officials. Certifications

Food Handlers Certification

ABC Alcohol Certification

Skills & Interests

• Team Collaboration Point of Sale (P.O.S) Customer Satisfaction

• Sale Skills Project Management Critical Thinking

• Conflict Resolution Guest Oriented Inventory Management

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