Front Desk
Resume:
MIROSLAW WIKTOR GARCIA
*** * **** **. ******* FL*3012
Cell phone: 305-***-****. Email: *****.******@*****.***
Multilingual, confident and professional with great communication skills, who offers a formal education and experience in Costumer Service in Europe 20 years and more than 13 years in USA.
Languages : English, Spanish, Polish & Russian
EMPLOYMENT EXPERIENCE IN USA
”Platinum Group Security” 11/02/2022 – actual job
Position : Security Officer
Address : 8669 NW 36th St. Doral FL 33166
Tel. : 305-***-****
Recruiter : Rommel
Responsibilities :
- Monitor entrances and exits; prevents unapproved or unlawful entry.
-Patrol the property on foot ; check unsafe conditions, hazards, unlocked doors, security violations.
-Monitor and control Security Control Systems.
-Respond to emergency situations on time and efficiently.
-Solve and follow up all complaints/issues.
-Maintain daily logs and records.
-Other duties as required
“Oceania I Condominium Association” 01/01/2021 – 10/28/2022
Position : Front Desk Associate
Address : 16425 Collins Ave. Sunny Isles FL 33160
(Condominium “Oceania I”)
Tel. : 305-***-****
Assist. Prop. Mngr. : Yanetsy Cabello
Responsibilities :
-Greet Tenants, Guests, Deliveries and Contractors.
-Ask ID and register in the corresponding program persons who come visit Tenants of the Condominium.
-Solve and follow up all complaints/issues of Tenants.
-Monitor and control Security Control Systems of the Property Take care and Guarantee the Security of the Property and the Tenants.
-Receive, check in All delivered parcels to the Condominium and check out to Tenants.
-Collaborate very close with Maintenance Department, Housekeeping.
-Other duties as required
Unemployed 04/15/2020 – 12/31/2020
“First Service Residential” 11/17/2016 – 04/15/2020
Position : Front Desk Associate
Address : 1830 S Ocean Dr. Hallandale Beach FL 33009
(Beach Club Tower Two of Hallandale Condominium)
Tel. : 954-***-****
Team Leader : Keity Medero
Property Mngr. : Maria Couce
Responsibilities :
-Greet Tenants, Guests, Deliveries and Contractors.
-Ask ID and register in the corresponding program persons who come visit Tenants of the Condominium.
-Solve and follow up all complaints/issues of Tenants.
-Monitor and control Security Control Systems of the Property
(Elevators, Cameras, Access Cards).
-Activate & deactivate Access Cards to the Property, according to the Security needs of the Condominium.
-Take care and Guarantee the Security of the Property and the Tenants.
-Receive, check in All delivered parcels to the Condominium and check out to Tenants.
-Collaborate very close with Maintenance Department, Housekeeping, Bellmen’s, Valets and Security Co.
-Other duties as required.
“KW Property Management and Consulting” Inc. 01/2016 – 10/16/2016
Position : Front Desk Associate
Address : 3300 NE 188th St. Aventura FL 33180
Supervisor : Jennifer Brayan
Responsibilities :
-Greet Residents, Guests and Contractors.
-Solve and follow up all complaints/issues of Tenants.
-Monitor and control Security Control Systems of the Property
(Elevators, Cameras).
-Receive, check in All delivered parcels to the Condominium and check out to Tenants.
-Take care and Guarantee the Security of the Property and Tenants.
-Other duties as required.
“Bel-Aire on the Ocean Condominium” 05/2014 – 12/2015
Position : Front Desk Agent
Address : 6515 Collins Ave. Miami Beach FL 33141
Tel. office : 305-***-****
Supervisor : Mike Pintado
Responsibilities :
-Greets Residents, Guests and Contractors.
-Solve and follow up all complaints/issues of Tenants.
-Monitor and control Security Control Systems of the Property.
-Take care and Guarantee the Security of the Property and the Tenants.
-Other duties as required.
“Black Night Protection” Inc. (Security Guard Services) 03/2013 – 04/2014
Position : Security Officer in Condominiums
Address : 4315 NW 7th St. Miami FL 33126
Supervisor : Jose Quintana (Tel. office: 305-***-****)
Responsibilities :
-Monitor entrances and exits; prevents unapproved or unlawful entry.
-Patrol the property on foot or in a vehicle; check unsafe conditions, hazards, unlocked doors, security violations.
-Monitor and control Security Control Systems.
-Respond to emergency situations on time and efficiently.
-Solve and follow up all complaints/issues.
-Maintain daily logs and records.
EMPLOYMENT EXPERIENCE IN EUROPE
“MPI Poland” Inc. (Russian–Polish Co. based in Gdansk, Poland) 11/2009 – 06/2011
Import and export of meat and meat products
Position: Manager (Import from USA and Latin America & Export to all East Europe)
Tel. office: +48-58-304-****
Supervisor: Mike Bulski
Reason of leaving: Moving to the USA.
“Serioznyje igry” Ltd. (Russian Co. based in S.Petersburg, Russia) 09/2001-05/2009
Import, sale, installation and operation of slots machines
Position: President of the Co. and Owner
Responsibilities:
-Accounting Control.
-Purchase of slot machines.
-Customer service supervisor.
“ALTEA” Inc. (Spanish – Latvian Co. based in Riga, Latvia) 11/1993 – 08/2007
Import, sale, installation and operation of slots machines
Position: Vice-president of the Co. and Co-owner
Supervisor: Marcos Castella
Responsibilities:
-Direct contact with customers.
-Supervise customer service experience.
-Supervision and control of all slot machines.
-Analysis and follow up of profitability of slot machines.
-Develop new ways to grow the business.
EDUCATION
Moscow Institute of Power Engineering 09/1983 – 02/1989
-Received Degree: Master of Engineering
-Field: Physics of low temperatures
Moscow Institute of Power Engineering 09/1983 – 06/1988
-Methodology Course of Teaching Russian to Foreigners
-Received Title: Russian Language Lecturer
High School Diploma at Pre-University Institute 09/1979 – 06/1982
-Location: Havana, Cuba
OTHER INFORMATION
Computer skills : Microsoft, Internet Explorer and other necessary programs for manage the Front Desk
Driver License Class E
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