former retail service specialist @globe telecom Philippines

NATIONALITY

Filipino

DATE / P L ACE OF B I RTH

**/**/****

makati

Skills

Excellent Communication Skills

Troubleshooting Skills

Multitasking Skills

Mediation and Negotiation Skills

Marketing Strategies

Profile

Have a wide expertise in handling customer concerns and immediate resolution.Been able to share my skills and knowledge gain from my former position. Employment History

• Greeted customers with enthusiasm and a delightful and helpful attitude.

• Provided guests and potential guests with up to date information about promos and plans.

• Effectively sold higher plans to walk-in customers.

• Processed Concerns in a punctual way.

Education

High School Diploma, Therisian School of Cavite, Cavite MARCH 2 0 0 0 — MAY 2 0 0 3

Bachelor of Science in Nursing, UPHSD, Manila

MARCH 2 0 0 4 — MAY 2 0 0 6

Details

24278 monument blvd

Hayward Ca 94545-1939

1-510-***-****

**************@*****.***

Customer Service Representative, Globe telecom, Dasmariñas Philippines J u l y 2011 — AUGUST 2 0 2 3

J u l y 2024 —

P r e s e n t

EDMT, Western Digital, Fremont Ca, Usa

• Provided superiors with work logs, demonstrating accountability.

• Responded to guest complaints in a professional and effective way. Dan Angelo

Medina

Responsible for operations associated with wafer

fabrication

References

Ray Asagunde

(510-****-****

WeWesterDigital

Fremont

Jeffrey Delos Santos

+639*********

Csr, Globe Dasmarinas Cavite Phil.

Contact this candidate