Mark Anthony Kelly
******************@*****.***
With over 20 years of Janitorial building maintenance experience, I am providing and maintaining a professional and courteous interaction with client’s and purposes of delivering safe and thoughtful Service.
Considerable understanding of policies and procedures are assured with confidentiality, Security and integrity of clients. I’m highly energetic and professional, adept at working independently in a fast-paced environment, positive attitude, team player supporting company goals.
PROFESSIONAL EXPERIENCE
Perfect Building Maintenance
Area Manager 7/23-Present
Manager of a 16 building portfolio of over 5 million square feet.
Job description included daily building inspections. Daily communication between upper management myself, building management and staff. I provided office and field support for the organization and staff. Performing tasks such as disciplinary actions, attending weekly meetings, training sessions and courteous interaction with client’s. Other job duties are receiving work orders, ordering supplies, maintaining a property budget and saving the organization money. Strategically planning quarterly work, problem solving and maintaining a professional and courteous interaction with client’s and staff.
American building Maintenance Atlanta
Janitorial Manager 07/22 – 01/23
Management of janitorial staff
Daily walk through of schools
Provided organizational support
Training of staff / recruiting
Communication with Directors
Durst Organization NYC
Janitorial Supervisor- 02/21 – 06/22
Supervisor of janitorial staff
Provided daily support for management
Daily walk through of properties
Tenant relations
Ordered supplies
Disciplinary actions
Esc Federal/Ridge hill Mall, Yonkers NYC
Project Manager- 4/20 – 2/21
Supervise all staff within building including but not limited to Janitorial Staff, Freight Operators, and Forepersons.
Ensuring all periodic work schedules are completed;
Manage inventory levels and maintenance of all supplies and equipment;
Open communication with lead personnel and/or Foreperson regarding permanent staff (retirement, no shows, LOA, labor issues, etc.);
Check call out log for absenteeism in assigned portfolio;
Review and assign work orders and complaints to building foreman at appropriate location;
Coordinate with Sales about issues and specific work for the night;
Provide completion notes of work tickets and hours to Ops Admin within 24 hours of job completion;
Provide completion notes for complaints;
Periodically inspect ongoing projects that are handled by the Route Crew to ascertain that the job is going as planned;
Perform Building Quality Inspections and correct deficiencies;
Approve/prepare/collect Building Vacation Schedule – provide to ops coordinator for input;
Create and update Vacancy Report and submit on a monthly basis;
Responsible for writing up disciplinary action for all labor, following company guidelines, forwarding to Director of
Operations for approval and execute delivery to employee;
Trains Replacement coverage staff in non-supervised locations;
Provide periodic training to building personnel as necessary;
Prepare incident reports and submit via established company procedure
Related Management/ Guardian services Hudson Yards, NYC
Janitorial Foreman- 12/18-3/20
Manage and supervise over 900,000 square feet with 40 plus employees including Porters and Freight operators.
Responsible for supply inventory and purchase orders.
Daily communication between tenants and management thru email and Work Speed requests, providing a safe and clean work environment.
Investigate problems and concerns of tenants and management. Develop and implement action plans to resolve issues.
First Quality Maintenance Hudson Square, New York, NY
Janitorial Foreman- 01/03-12/18
Supervise and maintain the appearance of over 800,000 sq. ft. Commercial buildings, with a staff of day workers and night workers.
Communicate and provide professional and courteous service to tenants on a daily basis.
View and accept service requests from tenants using Work Speed software, which includes Freight elevator service, daily cleaning and maintenance service.
Prepare weekly payroll for staff. Monitor inventory.
Communicate with departmental clients and staff, including the Property Manager and Janitorial Project Manager through e-mail and direct contact concerning the status of building grounds.
Sunrise Assisted Living, Brooklyn, NY
Assistant Maintenance Coordinator- 03/99-10/02
Provide daily Supervision of housekeeping staff. Prepared work schedules. Created duties for each shift. Patrolling building grounds and providing daily reports during walk through
Ordered supplies and checked inventory on a weekly basis.
Perform basic handy-man duties, which included basic plumbing, carpentry, electrical and painting. Patrolled perimeter daily, Assisted in care of Alzheimer & dementia.
One World Trade center American building Maintenance, NYC
Porter/FEO- 04/1998-01/2001
Leadership role providing supportive services that required extensive and on-going public contact with departmental clients and staff.
Daily patrolling of Commercial buildings and maintaining a clean and safe environment.
Operate freight elevator, and operate machinery for buffing, waxing floors, shampooing carpets and painting.
Create and distribute daily status report to management regarding building grounds.
FEO duties involved Operating the Freight Elevator.
EDUCATION
Certification training at ALCS
Facilities Management
Environmental management systems (EMS)
Managing Health and safety in Healthcare
Thomas Shortman Training – NYC
Basic Plumbing
Basic Electrical
Basic Carpentry
Stand pipe and Sprinklers
Boilers
1991-1994: Erasmus Hall High School – Brooklyn, NY High School Diploma
SKILLS
High Level of Communication working with a diverse population.
Computer skills, with further proficiency in Work Speed software and Microsoft Word.
Capable of Operating multiple machinery used for Maintenance purposes, troubleshooting and training.