Customer Service Sales Associate
Resume:
Jordan t. wilson
Skills
•Great customer service
• Collaborator
• Perfect communication skills
• Personable attitude
• Hard worker
•Excellent decision-maker
Objective
To secure a fulfilling and challenging position that will give me a strong opportunity to use my hard work, talents, and customer service skills, as well as having an opportunity to bring growth and career development to the table.
Experience
Job Title Company Dates From – To
American Eagle & Aerie store Arlington, VA
Sep 2023 - Current
Retail sales associate
- Assists customers by welcoming them, answering questions and managing financial transactions as well as driving sales through engagement and sharing product knowledge.
- Execute purchases and returns at the cash register while checking for accuracy.
- Restock and organize merchandise on the sales floor.
- Resolve customer complaints and issues in a timely and professional manner.
- Includes helping with sales, dealing with customer inquiries, merchandising, and maintaining the sales floor's cleanliness, products, signage, and displays.
- Treat all customers with respect and courtesy.
Last stop Forestville, MD
Jul 2021 - Nov 2021
Retail sales associate
-Sale and find products to customers that fit their needs.
-Restocking shelves
-Assist customers with purchase decisions.
-Collects payments using the store point of sale system.
-Processes returns and exchanges.
-To make customers feel welcomed and comfortable in the environment around them.
-Always a helping hand and on stand-by even when not needed.
P.H.A.S.E.S Purpose Has A Special Ending Success
Jan 2020 - Aug 2020
Office Assistant
- Recruiting and training new sales staff, assigning specific tasks to other sales staff, and monitoring the team’s sales performance.
- Assisting with the selling of our store’s products and services and assisting to maximize sales.
- Stocking shelves, setting up displays, ringing up merchandise and sales, and performing cleaning duties.
- Maintaining positive customer relations
- Motivating the sales staff and creating an atmosphere of healthy competition.
Education
Degree Date Earned School
Friendship Technology Preparatory Academy
Aug 2019 - May 2023
High School diploma
Kelly Miller Middle School
Aug 2016 - 2018
Graduated certificate
************@*****.***
Telephone
Volunteer Experience or Leadership
●Bread for the city (help give back to the homeless)
●Event staff (a coordinator)
●Summer job at a daycare (help with kids)
●Help with organization and stocking
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