Human Resources
Resume:
Summary
Results-driven, people-centric, and astute manager with a wealth of expertise in driving organizational success through exceptional human resources management. Ability to demonstrate outstanding strategic HR leadership, talent acquisition, and workforce planning skills. Strategic planner, adept in implementing and optimizing HRIS systems, crafting and enforcing policies and compliance, and conducting comprehensive employee relations. Strong aptitude for successfully leading initiatives to align HR strategies with business goals. Strong analytical and problem-solving skills, enabling effective decision-making in complex HR situations. providing practical solutions, and mentoring HR teams, and conducting data-driven analyses to foster a productive and engaged workforce. Additional proficiency in ethics investigations, project management, and legal compliance, including FMLA, EEOC and ADA compliance. Committed to fostering a culture of employee engagement and establishing strong relationships with stakeholders at all levels of the organization. Areas of Expertise
• HR Operations & Strategy
• Onboarding & Acquisition Support
• Project Management
• Change Management
• Employee Engagement & Relations
• Organizational Development
• Succession Planning
• Workflow Development
• Performance & Talent Management
• Cross-Functional Collaboration
• Training & Development
• Team Leadership & Motivation
Technical Proficiencies
HRIS Workday MS Excel/PowerPoint/Word Lattice (performance management) Career Experience
Stevens Transport, Inc., Dallas, TX 2016 – Present Human Resources Director
Support multiple departments across three distinct companies within Stevens Transport, Inc., including fostering positive relationships with Senior Management and Business Leaders. Collaborate with leadership to align HR strategies with business objectives, advocating for change management initiatives. Deliver practical HR solutions to address various challenges, manage HR team, and provide guidance on complex workplace issues. Drive strategic workforce planning by overseeing succession and career planning, conducting ethics investigations, and conducting data analysis on business initiatives. Facilitate employee engagement surveys to uphold an employee-focused culture and lead projects aimed at enhancing efficiency and consistency across multi-state business locations. Serve as the primary point of contact for interpreting policies, procedures, laws, standards, and regulations in addition to offering recommendations for continual service efficiency improvements.
• Spearheaded the successful rollout of HRIS systems, including Workday and UKG.
• Sourced, oversaw, and provided training for HRIS software, performance review and succession planning tools, in addition to Safety and Security Action Plan focused on active shooter preparedness.
• Collaborated closely with Senior Legal Counsel and Senior Management to formulate and execute a comprehensive COVID- 19 action plan, resulting in the seamless transition of 78% of the workforce to remote work.
• Formulated and implemented COVID-19 policies across three distinct companies, in addition to a COVID-19 paid leave policy, while conducting managerial training on protocol adherence.
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Stevens Transport, Inc., Dallas, TX 2013 – 2016
Human Resources Manager
Recruiting and hiring new personnel by developing fresh job descriptions. Established and managed HRIS systems, including ensuring daily case management documentation. Provided support to various nationwide departments, including Canada and Tammy Nuar
Director of Human Resources
*********@*****.*** • 972-***-****
LinkedIn • Richardson, TX 75044
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Mexico ensured compliance with relevant laws and offering policy guidance. Conducted workplace investigations, facilitated new hire orientation and onboarding, handled unemployment claims and appeals, and represented the company in hearings. Provided the leadership team with research and statistical insights by generating reports, gathering, preparing, and analyzing data to inform policy and procedure enhancements.
• Collaborated with Legal Counsel to develop company policies and revise the employee handbook.
• Developed and executed a vacation accrual program for the benefit of employees. Lowes Home Centers, Inc., Dallas, TX 2008 – 2013
Human Resources Manager
Oversaw three stores with approximately 400 employees, including providing a wide range of administrative services encompassing onboarding, benefit enrollment, employee assessments, succession planning, time off and leave tracking, and acquisition support. Managed various benefit programs such as medical, dental, 401k, PTO, and policies by serving as a key communicator for new benefits, aiding with enrollment, and acting as the intermediary between employees and health insurance carriers. Coached management teams to enhance feedback delivery, relationship building, employee engagement, and report development skills. Acted as the primary point of contact to address all employee inquiries and concerns related to benefits, policies, and procedures.
• Contributor of the successful rollout of HRIS systems, including Peoplesoft. Provided training for HRIS software, specifically Peoplesoft Education
Bachelor – Business Administration/Human Resources Abilene Christian University, Abilene, TX
Professional Training & Certifications
Professional in Human Resources Management (PHR)
SHRM Certified Professional
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