Project Management Client Services

Eryn Billings

416-***-**** ************@*****.***

www.erynbillings.com

Toronto, Ontario

Eryn Billings is an experienced PR, marketing, advertising and communications professional with expertise in digital strategy, project management and client services. Eryn has successfully expanded digital offerings and grew ROI for corporations, non- profits, startups, agencies, and global brands.

Eryn's unique blend of sales, project management, creativity, branding, strategic thinking, media relations, and market understanding makes her a valuable asset to any organization.

EDUCATION

Diploma Television Broadcasting

Algonquin College

09/2000 - 05/2002

Bachelor Journalism

Toronto Metropolitan University

09/2003 - 05/2006

Certificate The Art of Blogging

OCAD University

01/2007

EXPERIENCE

Senior Publicist

Stantec

10/2023 - 06/2024 Toronto, ON

https://www.stantec.com

Supported Stantec's Buildings PR BOU by creating press releases, media kits, and other promotional materials for global projects.

Clients: NVTA, General Fusion, The Ben Stelter Proton Facility & Neuroscience Centre of Excellence in Edmonton, Allegheny County Health Department (ACHD), Prince George's County Public School System (PGCPS), Yale University Kline Tower and The California Military Department (CMD) HQ site. Developed and implemented public relations strategies to increase internal and external awareness for a new brand refresh.

Digital Consultant (Canada Digital Adoption Program) Trendspire Inc.

08/2023 - 01/2024 Toronto, ON

https://www.trendspire.com

Partnered with Trendspire Inc. to advise CDAP clients in need of digital transformation to increase ROI.

Evaluated client needs and expectations, establishing clear goals for each consulting engagement.

Sold consulting services for CDAP grants for SMB's to unlock a $100K interest-free loan.

Account Director

MRM

02/2023 - 06/2023 Toronto, ON

https://www.mrm.com

Led integrated account management and communication strategies for the launch of EV Live (GM Electric Vehicle Virtual Showroom) in Canada. FIND ME ONLINE

LinkedIn

www.linkedin.com/in/erynbillings

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@ilovemediainc

YouTube

https://www.youtube.com/user/erynbillings

SKILLS

MS Office Microsoft 365 MAC OS

Confluence / JIRA CISION MuckRack

Zoho One ClickUp PostBeyond

Monday.com Slack AEM Cloud

Google Analytics Meta Business Manager

LinkedIn Campaign Manager X Analytics

YouTube Studio Analytics

LANGUAGES

English

Native

French

Intermediate

PASSIONS

Marketing & Communications

Project Management

Client Services

Content

ADVISORY BOARDS

Board Member

KYP

01/2010 Toronto, ON

https://kyp.ai

Discuss brand strategies around KYP engagement

solutions to increase ROI as a start-up company.

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EXPERIENCE

Account Director

BAM Strategy

2022 Toronto, ON

https://bamstrategy.com

Grew PNL's within a new advertising category in health called Digital Therapeutics

(DTx).

AKILI Interactive: Grew EndeavorRx, the first FDA approved prescription video game treatment for children with ADHD.

Innovaderm Research Inc.: Grew the account by 40% to expand in-market campaigns for new dermatological clinical trials, therapies and safe treatments. Senior Content Project Manager

Sonova International

02/2020 - 2022 Toronto, ON

https://www.sonova.com

Managed sprint cadences, resources and budgets between digital AOR Critical Mass and internal brand C-Suite executives.

Worked with 100+ global stakeholders across creative, strategy, UX, and analytics teams to facilitate the implementation of innovative digital campaigns, strategies and new websites leveraging the Adobe Cloud platform. The role extended beyond project management to include active participation in brainstorming sessions, research, and the contribution of content ideas tailored to resonate with specific target audience segments.

Account Director

Doner North

02/2020 - 08/2020 Toronto, ON

https://donernorth.com

Collaborated closely with cross-functional agency teams such as: Creative, XM, strategy, shopper marketing, and production.

Efficiently managed client requests while ensuring cohesive campaign execution. Account leadership for shopper marketing campaigns with the support of three digital resources, enabling the successful management of MPAs (Master Purchase Agreements) and SOWs.

Digital Consultant

Shoppers Drug Mart Beauty Division

04/2018 - 02/2019 Toronto, ON

https://www.shoppersdrugmart.ca

Developed a retail focused corporate Instagram beauty playbook for National stakeholders.

Managed Master Purchase Agreements (MPAs) for creative and content initiatives to outline relevant terms and scope of creative and content services for the program.

The playbook provided a framework for content creation, posting schedules, brand voice guidelines, and compliance with paid media vendors. Account Director

Sid Lee

10/2017 - 03/2018 Toronto, ON + Korea

https://sidlee.com

Client: Samsung (Korea / Toronto).

Led a team of three resources (A Program Director, Content Strategist & Graphic Designer) to manage ongoing content requests from Samsung clients based in Seoul, Korea.

The role extended to liaising with Google / YouTube in the UK to oversee the first global YouTube video migration project for Samsung's global stakeholders. It required an ability to navigate partnerships with external platform vendors and ensure the successful implementation of digital initiatives on behalf of clients. ADVISORY BOARDS

Advisor

Resort Owners Group

01/2014 Toronto, ON

https://x.com/resortownersgrp

Resort Owners Group was a Canadian company that

revolutionized the resort home industry through their unique platform approach. The company created a

global brand for resort vacation homes in premier

resort destinations across Canada, US, Mexico,

Caribbean, Europe and Asia.

MY LIFE PHILOSOPHY

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EXPERIENCE

Senior Digital Producer

Diamond Marketing Group

05/2017 - 10/2017 Toronto, ON

https://www.experiencediamond.com

Produced social and digital campaigns for TD Insurance (TDI). Led production timelines for all digital executions and managed vendor relations with studios.

Remained composed, polished and productive, even during moments of high pressure.

National Director, Digital

TMP Worldwide

01/2016 - 01/2017 Toronto, ON

https://dc.tmp.com

Provided clients such as RBC, Scotiabank, BDC, Amazon, Gap and VMware with end- to-end technology and advertising solutions to help employers better hire talent. Led new client pitches with the VP, Sales and SVP, Client Services in San Francisco.

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