Customer Service Bowling Green
Resume:
Summary
Work experience
Megan White
*******@*******.***
Bowling Green, KY 42101
Have been proDcient in customer service, troubleshooting, helpdesk, sales. I worked in the customer service department and industry since 2001 and I’ve continued until my current position at Fedex. I enjoy my job I enjoy helping customers. It is important for me to have things done correctly and in the appropriate manner. I feel like I have done a good job and I am well accomplished and setting high expectations for my customers. I don’t get done until the job is done. I am a mother of three., And a widow. I’m always looking to further my knowledge in diPerent careers, and I work well with others. Pro$le Searchable
Education
Skills
Customer Service Associate
ShopHQ - Bowling Green, KY
August 2017 to December 2019
Assisted customers with purchasing items on our online and home shopping network. Made them feel at ease I would explain items thoroughly as well as amounts of money being spent and veriDed accounts thoroughly. Always made my bonuses because again I was quick and eWcient at this job as well it was done at home so I had to make sure that I was on time every time. Supplied my own computer and my Internet service. And would work every hour of every shift. So another words no matter what I would work third shift Drst shift or second shift Customer Service Associate
Afni - Bowling Green, KY
August 2001 to November 2009
Not only worked helping resolve customer issues with their mobile accounts but as well would order phones, help customers pay bills troubleshoot issues. Engage and impress the customers with my knowledge. A very fast pace worker High school or equivalent in General
Warren East High School - Bowling Green, KY
August 1989 to May 1993
High school or equivalent
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Technical Support - 10+ years
Upselling - 10+ years
Help Desk - 10+ years
Account Management - 10+ years
Sales - 10+ years
Negotiation - 10+ years
Customer Service - 10+ years
Live Chat - 10+ years
Customer Support - 10+ years
Call Center - 10+ years
Cold Calling
Customer Care - 10+ years
Salesforce - 10+ years
Troubleshooting - 10+ years
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Network Support
CRM Software
Computer Networking
Active Directory
Desktop Support
Project Management
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