Customer Service Security Officer
Resume:
Benita Trotter
West Memphis, AR *****
***************@*****.***
To be a part of the success in an environment of growth and excellence. Work Experience
Security Officer
GardaWorld Security Services US-West Memphis, AR
October 2023 to May 2024
• Conducted thorough inspections of vehicles, bags, and personal belongings to prevent unauthorized items from entering the premises
• Provided excellent customer service by assisting visitors with directions or information about the facility policies and procedures
• Participated in ongoing training programs to stay updated on security protocols and techniques
• Managed crowd control during special events or high-traffic periods while maintaining a calm environment for all attendees
• Maintained a professional and courteous demeanor while interacting with employees, visitors, and contractors
Document Specialist
Randstad-Memphis, TN
February 2020 to August 2023
• Processed and verified a high volume of documents on a daily basis, ensuring accuracy and adherence to company standards
• Performed quality control checks on completed documents to identify errors or inconsistencies, making necessary corrections before final submission
• Utilized document management software to efficiently organize, categorize, and retrieve files for easy access by team members
• Maintained confidentiality and data integrity by handling sensitive information in accordance with company policies and procedures
Cahier/Sales Associate
Dollar Tree-Marion, AR
July 2018 to February 2020
• Processed cash, credit, and debit card transactions accurately and efficiently
• Provided excellent customer service by greeting customers, answering questions, and resolving issues
• Maintained a clean and organized checkout area to ensure a positive shopping experience for customers
• Balanced cash drawer at the end of each shift, ensuring accuracy in monetary transactions
• Assisted in merchandising activities such as stocking shelves or setting up displays when needed Picker
Bound Tree Medical-Southaven, MS
March 2015 to August 2018
• Efficiently picked and packed customer orders in a fast-paced warehouse environment
• Utilized handheld scanners to scan barcodes and ensure correct item selection for each order
• Performed regular quality checks on picked items to ensure they met company standards before shipping
Education
High school diploma
West Memphis High School - West Memphis, AR
August 1999 to May 2002
Skills
• Document Management
• Microsoft SharePoint
• Documentation Review
• Proofreading
• Quality Assurance
• Sales
• Customer service
• Retail sales
• Google Docs
• Cash register
• Cash handling
• Restaurant experience
• Windows
• Security
• Housekeeping
• Manufacturing
• Document management
• Driving
• Quality assurance
• Computer skills
• Microsoft Office
• Communication skills
• B2B sales
• Customer support
• Customer service
• Retail sales
• Cash register
• Sales
• Heavy lifting
• Cash handling
• Clerical experience
• Restaurant experience
• Front desk
• Google Docs
• Windows
• Hotel experience
• Security
• Driving
• Manufacturing
• Document management
• Proofreading
• Quality assurance
• Microsoft Office
• Communication skills
• Administrative experience
• Organizational skills
• Typing
• Basic math
• Retail math
• Phone etiquette
• Computer skills
• Social media marketing
• Fashion retail
• Data analysis skills
• Research
• 10 key typing
Certifications and Licenses
Driver's License
Driver's License
September 2019 to September 2024
Class D Security
PERC Card
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