Data Entry Customer Service

Detail-oriented Assistant

with strong organizational

skills and a proven ability to

multitask in fast-paced

environments. Proficient in

scheduling, data entry, and

providing administrative

support to ensure smooth

operations.

Dedicated customer service

professional with 5+ years of

experience in handling

inquiries, complaints, and

escalations. Proven ability to

build rapport with clients

and provide exceptional

service. Strong

communication and

problem-solving skills.

&% ***********@******.**

m

@ 210 Monticello Ct Apt 1b

@ 386********

SKILLS

Customer assistance

LANGUAGES

© English Native

i EUROPEAN FORMAT

Amia

Kinchen

EXPERIENCE

@ Apr 2021

Present

@ May 2020

Mar 2024

EDUCATION

@ Aug 2020

Present

CLAIMS SPECIALIST

Geico. Virginia Beach, VA

Experience in negotiating settlements with customers and third-party

vendors

Familiar with utilizing claims management software and maintaining

accurate records and documentation

+ Proficient in investigating, evaluating, and resolving insurance claims in

a timely manner

RETAIL SALES ASSOCIATE

Polo Ralph Lauren. W

jamsburg, Va

Maintained organized and visually appealing store displays to

showcase merchandise effectively.

Processed sales transactions accurately and efficiently while upholding

company policies and procedures.

PSYCHOLOGY

Norfolk state university . Norfolk, va

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