Rebecca Charles
**********@*****.*** 223-***-**** Wilmington, DE
SUMMARY Seeking a career with an established company where I can grow and take pride in a job well done, with a diverse background in; direct patient care and medical office operations, customer relations, recordkeeping, problem-solving, and sales strategies. Known for excellent communication and interpersonal skills, adaptability, and a positive attitude with a proven ability to thrive under pressure and deliver high-quality work. Successful track record in managing daily operations, hiring and training staff, and generating repeat business. WORK EXPERIENCE Amazon Wilmington, De
Warehouse Associate Feb 2022 - Jul 2024
• Maintained accurate inventory records through manual and computerized systems.
• Maintained a safe working environment by adhering to safety protocols and guidelines.
• Communicated effectively with team members on matters related to work assignments.
• Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems Lidl Perryville, Md
Warehouse Associate Sep 2020 - Feb 2022
• Processed, packaged, and shipped orders with precision while utilizing a cherry picker and headset; maintained inventory accuracy, conducted quality inspections on products, and prepared pallets with goods for secure delivery.
New Construction Cleaning and Property Preservation Business Owner 1999 - 2019
• Oversaw daily operational activities and ensured efficient team performance through effective hiring and training practices.
• Cultivated lasting client relationships, resulting in consistent repeat business. Carpet & Tile Mart York, Pa
Customer Service/Sales Associate May 2018 - Aug 2020
• Addressed customer complaints and issues effectively, adhering to company protocols to ensure swift resolution and satisfaction.
• Managed financial transactions with precision, preparing shift reports and balancing the cash register to ensure transactional accuracy.
• Guided customers through product selection, providing expert advice on sizing and styling to enhance their shopping experience.
• Analyzed sales performance data to identify market trends and contributed to the development of promotional strategies that boosted sales volume. EDUCATION Middletown High School
Diploma
1998
Star Technical Institute
Medical Assistant
1999
CERTIFICATIONS OABCC Alcohol License 2021
CNA Nursing Assistant 2001
SKILLS HIPAA Compliance • Patient-Focused Care • Patient Scheduling • Medical Billing • Vitals • CRM
• Medical Terminology • Procedure Assistance • Electrocardiography (EKG) • Proper Sterilization Techniques • Customer Service • Immunization • Data Entry • sales • Bartending • Server • Point Of Sale • Technical Proficiency • Typing 60wpm