Customer Service Data Entry
Resume:
COMMUNICATION
An amiable and dedicated customer service representative with extensive experience in Account Administration and customer Service following Data Entry. Working diligently to be a solid team player with a positive attitude and proven skill in establishing rapport with clients. Relentlessly motivated to maintain customer satisfaction and contribute to company success makes me an asset in whichever role and/or department is assigned.
I have had the ability to work from home for over four years. With the opportunity to excel in my skills and talents. I always go above and beyond to make sure I am giving my best at my job.
LEADERSHIP SKILLS:
•Supervisory Experience
•Sales
•Support
•Salesforce
•Order and Refund Processing
•Data Entry
•Technical Support
•Medical Insurance Rep
•Legal services
•Microsoft Office
•Billing
•Efficient and Detail-Oriented
•CRM Software
•LifeChat Support
•Zendesk
•Understanding Customer Needs
•Creative Problem Solving
•Call Documentation
PAULA R. ABRAMS
CUSTOMER SERVICE SPECIALIST
CONTACT
304 Water Tank Rd.
Gray Court, S.C. 29645
*******@*******.***
EDUCATION
Claflin University Orangeburg, SC
Bachelors of Humanities & Social Science Criminal Justice
Minor (s): Psychology & Business Administration
Relevant Coursework: Onboarding Specialist, Inbound/Outbound Calls, Setting Appointments, Updating Accounts, IT Specialist, Sales, Troubleshooting, Healthcare Management, Enrolling, & Medical Coding, Claims, Benefits, Dental, Law Firm Intaker
EXPERIENCE
September 2020 – March 2021
IT Specialist Alorica Work From Home
August 2021 – December 2021
Onboarding Specialist Accenture Work from Home
January 2022 – July 2022
Healthcare Specialist Pearl Interactive Network Work from Home
February 2022 – April 2022
Customer Service Specialist Afni Work from Home
August 2022 – July 2022
Intake-Assistance (Outbound) Wilens Law Office Work from Home
September 2022 – May 2023
Healthcare Specialist Concentrix Work from Home
August 2023 – August 2023
Enrolling & IT Specialist Blackboard Work from Home
March 2024 – June 2024
Claims & Benefits & Dental Advocate Sagility Work from Home
March 2024 – June 2024
REFERENCES
Nicholas Hill Claflin University Dean of Business *****@*******.*** 803. 535. 5689
James McQuilla President Orangeburg Chamber of Commerce 803-***-****
Joyce Wallace Laurens County Community Voting Polls 864-***-**** 864-***-****
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