Quality Assurance Program Management

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ia Stewart

845-***-**** - **********.**@*****.***.*** - Bronx, NY

SUMMARY

Experienced Day Habilitation Coordinator with over 20 years of dedicated service working with children and

adults with mental and physical disabilities. Proven track record of excellence in a managerial and supervisor

capacity for 15 plus years. Adept in all facets of program management, from training and planning to hiring

and payroll administration. Possesses strong computer skills and a comprehensive understanding of

industry-specific software. Known for exceptional organizational abilities and the ability to lead and inspire

teams towards achieving program goals.

SKILLS

Time Management Community Resources Training/Leading/ Management

Strong Interpersonal Skills Cultural Relevance Proactive and self-motivated

Oral and written communication OPWDD guidelines and service Exceptional organizational skills

PROFESSIONAL EXPERIENCE

Life Adjustment Center Bronx, NY Jan 2019 - Present

Habilitation Coordinator

Day Habilitation Coordinator/Com Hab Coordinator

* Co-chairs Human Rights IRC committee participates on, chairs, and/or directs committees related to

quality assurance or risk management (e.g., infection control, human rights, safety, medical records).

* Supervises day to day operations for Day-Habilitation of Day-Hab programs Comm-Hab.

* Assist with preparation for external/internal audits.

* Complete admissions and discharge meetings if any.

* Oversee the completion of individual documents.

* Oversee the scheduling of community activities.

¢ Ensure that all billing in completed accurately and submitted in timely manner for both Comm-Hab and

Day-Hab services

* Review and sign off on annual performance evaluations.

* Provide instructional coverage for individuals and needed (behavioral etc.)

* Conduct Quarterly Fire Drills.

* Attend all DQI audits for Comm Hab and Day-Hab as they occur.

* Attend special meetings with parents, Care Coordinators to ascertain appropriate individuals to fill

vacancies at various programs.

© Input all relevant data into CHOICES for admissions and Discharge of individuals.

* Delegate various tasks for Managers as needed.

* Review bi-weekly progress reports for all Day-Hab individuals and Monthly for Comm-Hab individuals

* Physical Plant inspections of all facilities as needed.

* Review of all binders of all individuals for both Day-Program and Comm-Hab to ensure continuity of care

is being maintained.

¢ Fill-in as neede at all Day Hab's when shortage of staff is identified.

« Attend fairs, meetings for Bronx/Manhattan DD Council as needed.

* Attend Inter Agency Council Meetings (Adult Day, Membership etc.).

PROFESSIONAL EXPERIENCE CONT.

Life Adjustment Center Bronx, NY 2008 - 2019

Supervisor Day Habilitation Program

* Direct supervision of Day Habilitation Staff

* Schedule and oversee program staff Daily responsibilities

* Assist in the development of day, residential and behavioral plans. Insure that staff are informed of and

are following care plans.

* Develop and implement activity plans for clients.

* Ensure that all necessary paperwork is completed in a timely fashion, Billing Day Habilitation Plans etc.

Participate in the program advocate hiring, orientation, training and evaluation process as necessary

Association for the Help of Retarded Children (AHRC), Bronx, NY 1999 - 2008

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