Customer Service Head Start
Resume:
CALANDRA WRIGHT
Littlerock, Arkansas *****
*****************@*****.***
Yes Hello my name is Mrs. Calandra L.Wright .I am a very customer service oriented person. I also give any job or task 100% at all times. Very professional women. WORK EXPERIENCE
Customer service Rep/ Charge back associate.
05/2021 to 01/2023
FIS Global -Littlerock at the Rodney Parham location 72114
• Receiving large number of inbound calls from clients that's has disputed charges on their debit or credit cards.
• And we have to take the dispute and refund the credits back to their debit or credits card within 7 Days.
UAMS Head Start Program
10/2017 to 05/2021
UAMS Head Start program 6532 Kanis rd.
• I am a head start teacher Assistant. We teach, summit documentation on each child in the class.
• We have a teaching curriculum we follow weekly and monthly T.S.G.Teaching strategies.
• We assist with toileting and maintain safety at all times. Prepare meals at covid procedures. Support Specialist
02/2017 to 10/2019
(I.C.M. Inc.) Independent case management Inc. 5432 s.Kanis rd.
• Supporting Individuals Adults with disabilities live regular lives.
• And feel important and loved. Assist with bathing, Toileting, mobility and closely supervising.
• And also meal preparation. And medication intake. And rides to Drs Appointment. Most of all companionship.
Toddler Teacher
01/2012 to 01/2016
Baptist health preschool 2354 Kanis rd.
• Receiving kids from parents with love. Promoting parent/ teacher relationships and bonds.
• Assisting with toileting Teaching and closely supervising. And assistance with potty training. Customer service/ collection Rep
03/2009 to 03/2012
G.C. services (collections) 2354 Executive center
• Inbound and outbound calls from present and former customer's to try to get them to pay their past due balances on their accounts.
• To bring them current. And calling about upgrades. Education:-
12th grade education.
GRADUATED IN 1998.Hall high school, Littlerock, AR Skills:-
• Customer service
• Call handling
• Teaching
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