Digital Marketing Customer Service

Samantha N. Orta

609-***-**** ***************@*****.*** Mount Laurel, NJ

https://www.linkedin.com/in/samantha-orta/

https://sno00001.wixsite.com/samantha-nicole-orta

EDUCATION

West Virginia University, Morgantown, WV August 2021 – May 2024

John Chambers College of Business and Economics

Bachelor of Science in Business Administration

Major: Marketing (Digital Marketing Promotions)

Minor: Spanish

WORK EXPERIENCE

WVU Dining Services – Lyons Den Morgantown, WV January 2022 – April 2024

Student Worker: Cashier and Server

Drove customer engagement through innovative raffle giveaways, boosting sales for the company

Efficiently managed cashier responsibilities, processing transactions accurately during the shift

Maintained optimal inventory levels through regular counting and restocking of shelves and coolers

Ensured a hygienic kitchen environment by thoroughly cleaning and organizing after each shift

Sherwin Williams Marlton, NJ June 2023 – August 2023

Management and Sales Intern

Led collaborative efforts with interns to address critical business challenges, achieving collective goals

Attained professional – level proficiency in sales, marketing/promotions, merchandising and customer relationship management

Cultivated lasting customer relationships to drive loyalty and satisfaction

Executed seamless retail operations, ensuring optimal product availability through efficient stocking, and delivering precise paint tinting services

Boston Market Moorestown, NJ August 2020 – July 2022

Cashier and Server

Consistently delivered excellent customer service in a high-volume environment, serving up to 450 + customers daily

Secured precise order processing and billing, guaranteeing customers received accurate charges per order

Sustained a visually appealing dining area by continually replenishing fresh food and implementing regular cleaning practices

SKILLS & CERTIFICATIONS

Hootsuite Platform Certification Certification Nov 2023

Google Ads Measurement Certification Certification Nov 2023

Google Ads Search Certification Certification Sept 2023

Microsoft Office. Certification June 2022

Spanish Seal of Biliteracy awarded by the state of New Jersey Certification May 2020

GLO-BUS Developing Winning Competitive Strategies Industry Championship Certification April 2024

Social Media

Problem Solving

Collaborations

Organization

Time Management

Contact this candidate