Service Manager Customer
Resume:
JOHNIE COOK
Fredericksburg, VA *****
************@*****.***
Personable Service Manager looking to find a company that will benefit from my experience and knowledge. Special knack for assisting irate customers, leaving them with a smile and requesting only me for future service. Authorized to work in the US for any employer
SERVICE MANAGER
Crystal Clear Water Treatment - Fredericksburg, VA May 2005 to Present
Manage team of service technicians and installers.Trained new staff members. Troubleshoot, rebuild and service residential
& commercial water treatment systems. Installation of new systems. Troubleshoot and correct problem water. Provide excellent customer service to many problem customers. Inventory and parts return of equipment. Award for East Coast best Installer 2013.
EQUIPMENT OPERATOR
HONEYWELL
May 1994 to April 2005
Operation of nylon spinning equipment. Troubleshoot equipment to prevent interruptions. Shift Caption for the Industrial Fire Brigade.
HAZMAT FIRE SUPPRESSION INDUSTRIAL FIRE & RESCUE
CHESTERFIELD FIRE ACADEMY - Chesterfield, VA
April 1996 to April 2005
DIPLOMA
MATOACA HIGH SCHOOL
June 1998
WORK EXPERIENCE
EDUCATION
Superior Customer Service
Excels in Mechanical Aptitude
Training
Smart Service
Mechanical Skills: Monitoring — Proficient
December 2019
Monitoring machine indicators to determine appropriate functioning. Full results: https://share.indeedassessments.com/share_to_profile/ 97ca9d17496f79d2a2675cc58d1a6bb8eed53dc074545cb7
Mechanical Skills: Aptitude — Proficient
December 2019
Understanding and applying mechanical concepts and processes. Full results: https://share.indeedassessments.com/share_to_profile/ 055977b0f87ec0e5041d8915a425ccb9eed53dc074545cb7
Research — Familiar
December 2019
Following protocols, interpreting statistics and graphs, identifying errors, and choosing research methodology. Full results: https://share.indeedassessments.com/share_to_profile/ f1114bd0a938fc454fbf58af97ae06e2eed53dc074545cb7
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
SKILLS
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ASSESSMENTS
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