Customer Service Key Holder
Resume:
LaToshia LeBlanc
Beaumont, TX *****
***************@*****.***
Authorized to work in the US for any employer
Work Experience
Donor Center Technician
Grifols plasma center - Beaumont, TX
Present
I take the vitals of donors . Blood pressure, weight, temperature, iron and protein levels . I also do phlebotomy . Setups and disconnects .
Key Holder/Sales Lead
Dollar General - Beaumont, TX
June 2021 to January 2023
I started there as a regular sales associate, after two or three weeks I was promoted to lead sales/key holder/manager .
Laundry Attendant/Housekeeper
Regency Integrated Health Services - Beaumont, TX
March 2018 to October 2018
McDonald's Team Member
McDonald's - Beaumont, TX
September 2017 to March 2018
Home Health Aide
Educare - Beaumont, TX
August 2016 to July 2017
I had an one on one responsibility to one of the clients in the home . He was mine and only mine, responsibility . I watched him, bathed him, dressed him, gave meds, took him out to parks and stores . Customer Service Representative
WEST CORP. - Beaumont, TX
January 2014 to April 2016
I answered phone calls at the call center for home insurance . Education
Associate in Medical Administrative Assistant
Vista College-Online - Beaumont, TX
October 2019 to March 2021
High school diploma
Skills
• Phlebotomy
• Communication skills
• Key Holder
• Venipuncture
• Vital Signs
Certifications and Licenses
Certified Phlebotomist
October 2021 to Present
Assessments
Attention to detail — Proficient
May 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Work style: Reliability — Proficient
May 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Sales skills — Proficient
June 2022
Influencing and negotiating with customers
Full results: Proficient
Home health aide skills — Proficient
June 2022
Providing care to patients in a home setting
Full results: Proficient
Retail customer service — Proficient
July 2022
Responding to customer situations in a retail setting Full results: Proficient
Work motivation — Proficient
May 2022
Level of motivation and discipline applied toward work Full results: Proficient
Verbal communication — Proficient
May 2022
Speaking clearly, correctly, and concisely
Full results: Proficient
Cleaner fit — Proficient
June 2022
Measures the traits that are important for successful cleaners Full results: Proficient
Customer service — Proficient
July 2022
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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