Delivery Driver Customer Service

JOHN POPOCHOCK

* *** ******, ********, ** ***** - 412-***-****

********@*****.***

I am a talented manager promoting excellent service and employee development skills with more than 13 years experience. Having an extremely high work ethic, I have excellent skills in leadership, safety, organization, multi-tasking, and efficiency. EXPERIENCE

May 2012-May 2019

HOME DEPOT

DEPT. MANAGER/MILLWORK DEPT./FLOORING SPECIALIST/LUMBER DEPT.

• Managed the pro desk operations dealing with special orders, including deck designs, roofing materials, doors and windows, flooring, and all other building materials. Also oversaw pro desk employees and their orders to ensure accuracy, efficiency, and timeliness.

• Ordered special order doors and windows, including door installations.

• Ordered special order carpeting, and various other floor materials for flooring installations.

• Pulled wood materials, concrete materials, and all other lumber department products for customers.

May 2005-May 2012

LOWE'S

DEPT. MANAGER OF GARDEN, LUMBER, FLOORING DEPTS./DELIVERY DRIVER

• Ran and managed all three departments and personnel to ensure best possible customer service and accuracy on special orders.

• Verified each delivery against shipping instructions before each delivery. Inspected truck equipment and supplies and reported any safety hazards to management. Clean MVR record. EDUCATION

1976-1980

BISHOP CANEVIN HIGH SCHOOL

• Graduated with high school diploma.

SKILLS

• Excellent knowledge of Pittsburgh and surrounding areas

• 30 years of forklift experience

• Knowledge of meaurements and calculations of lumber and building materials, millwork, doors and windows, and flooring.

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