Technical Support Customer Service, Driver

Mohamed Tarik Oubaid

[+212-***-**-**-**](tel:+212*********) [**.******@*****.***](mailto:**.******@*****.***)

Location: El ouahda city, second tranche block G n 250 Laâyoune 70000 Morocco.

Professional Summary

Versatile professional with experience in communications, technical support, and customer service. Competent in driving heavy vehicles and technical troubleshooting, with solid training in software development and design. Trilingual in English, French and Arabic, ready to bring a diverse skill set to the challenges of the Canadian market.

Key Skills

– Driving heavy vehicles (types C and CE)

– Design, printing and IT maintenance

– Customer service and call center operations

– Troubleshooting and technical support

– Bilingual communication (English, French)

– Team collaboration and problem solving

Professional experiences

2023

Heavy Vehicle Driver, Oscar Clean

– Driving heavy vehicles with an emphasis on safety and efficiency.

2022

Assistant Driver (Internship)

– Assistance in driving and maintaining heavy vehicles, acquisition of practical experience in transport.

2020-2022

Technician, BTASS

– Management of the dismantling, replacement and reinstallation of solar trackers in Nour Boujdour.

– Replacement of tracker drive ropes in Dcheira Laâyoune.

2015-2019

Telephone Advisor, Call Centers (Photovoltaic and Insulation) Marrakesh

– Customer support and troubleshooting for photovoltaic and insulation products.

2010-2014

Technical Support, MOUDDEN Library (photocopy center) Marrakesh

– Maintaining operational efficiency and training customers on new technologies.

– Management of inventory and consumables.

2008-2010

Security Officer, Oscar Clean Laayoune

– Monitoring and protection of premises and assets.

2009

Computer Troubleshooting Technician (End of Study Internship) OCP PHOSBOUCRAA, Laâyoune

2008

Computer Maintenance Technician (Student Internship) company Sahel Equipment, Laâyoune

– Maintenance and installation of computer equipment in several local institutions.

– Maintenance of computer equipment and installation of network cables for various clients. Training

2023

Moroccan Heavy Duty Driving License Type CE

2022

Moroccan Heavy Duty Driving License Type C

2015

Training at BEIN CALL Marrakech

2007-2009

Software Development Technician, School of Advanced Computer and Media Studies (HEIM)

2003-2005

Semester 3 in Law, Cady AYYAD University

2003

Baccalaureate in experimental sciences.

Languages

English: Professional

French: Fluent

Arabic: Mother tongue

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