Administrative Assistant Customer Service

YVONNE HARVEY

678-***-****

******@*****.***

DUBLIN, OHIO

CONTRACT/CLAIMS SPECIALIST

OBJECTIVE

To secure a challenging position in a reputable organization to expand my learnings, knowledge and skills.

SKILLS & ABILITIES

Document Management, Critical Thinking, Communication Skills, Task Prioritization, Strong Organizational Skills, Self-Motivated, Ability to Multitask, Excellent Customer Service Ethics, Compliance, Detail Oriented, Claims Processing, MS Office, Excel and Word Proficient

EXPERIENCE

Jul. 2023-Present Freelance/Temporary Work Assignments – Wonolo

Administrative Assistant, Warehouses

Jul. 2022-Jul. 2023 Senior Contract Review Analyst- Vertiv, Westerville, Ohio

Supported Finance Controller, Sales Teams, Internal and External Auditors, Attorneys and Organization in compliance with ASC-606 Regulations.

Maintained sales records, including tracking and documenting all regional sales >1M and reporting monthly

Oct.2021 - May 2022 Senior Claims Analyst- Collabera- Bank of America Contractor

Remote Columbus, Ohio, United States

Determined validity of payment authorization on previously investigated claims by carefully reviewing documentation.

Paid and processed claims within designated authority level.

Sept. 2016-Sept. 2021 Fraud Investigator- Alliance Data Systems-Westerville, Ohio

Identified fraudulent transactions by reviewing information using multiple systems and outside sources.

Tracked financial crimes trends, relevant regulations and compliance standards for fraud loss accountability.

EDUCATION

Diploma - Required January 1983

Far Rockaway High School, Far Rockaway, NY

Honors Diploma

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