Service Representative Customer

ANTOINETTE ROBINSON

**** **** ****** *** *-*, Lubbock, TX 79414

Phone: 903-***-****

Objective

To use my skills in the best possible way for achieving the company's goals Ability Summary

Experience in performing light cleaning duties to maintain private households and commercial establishments in a clean and ordering manner, including making beds, washing linens, cleaning rooms, vacuuming, as a warehouse team member and to use my skills in the best possible way for achieving the company's goals.

01/2018 - 05/2021 Customer Care Service Representative, Customer Service Representatives Maximus, Inc., Athens, TX

Duties include but not limited to fielding incoming calls regarding 211 calls, about Electronic Benefit Transfer (EBT) and other business pertaining to Snap Food Stamps. Responsible for interacting with customers to handle complaints, process orders, answer questions. Interacting with customers to provide information in response to inquiries about products, services and to handle and resolve complaints. 09/2017 - 08/2019 Customer Care Service Representative, Customer Service Representatives Convergys Corporation, Longview, TX

Duties include but not limited to fielding incoming calls regarding Comcast Communications Telephone Services, and Cable Television Services. Responsible for interacting with customers to handle complaints, process orders, answer questions. Interacting with customers to provide information in response to inquiries about products, services and to handle and resolve complaints. 06/2016 - 09/2016 Certified Nursing Assistant (CNA), Nursing Assistants Cherokee Trails Rehabilitation and Health Care, LLC, Inc., Rusk, TX Duties include but not limited to providing basic patient care under direction of nursing staff. Performed duties such as feed, bathe, dress, groom, or move patients, or change linens. Transfer or transport patients by means of a wheeled chairs, gurney, or automobile for outside facility appointments. This includes nursing care attendants, nursing aides, and nursing attendants.

11/2015 - 02/2016 Cashiers

Whatburger, TYLER, TX

Clean groom take ordes greet people etc

05/2014 - 02/2016 Crew Member, Food Preparation Workers Church's Famous Fried Chicken, Jacksonville, TX

Duties include but not limited to performing food preparation duties, i.e., cold foods and shellfish, slicing meat, brewing coffee or tea, cashiering, and food preparation. As cashier I was responsible for greeting the customers as the they entered the establishment. Assisted the customer with understanding the menu, prepared their food and drink orders and served the orders. Followed the Material Safety Data Sheets (MSDS) to ensure food safety and facility sanitation. 06/2015 - 11/2015 Nursing Assistant, Hospitality Aid, Nursing Assistants Arbors Place Nursing Home, Lubbock, TX

Duties include but not limited to providing basic patient care under direction of nursing Employment History

staff. Performed duties such as feed, bathe, dress, groom, or move patients, or change linens. Transfer or transport patients by means of a wheeled chairs, gurney, or automobile for outside facility appointments. This includes nursing care attendants, nursing aides, and nursing attendants.

03/2009 - 09/2009 Direct Support Professional (DSP), Personal Care Aides Lubbock State Supported Living, Lubbock, TX

Duties included but not limited to assist the elderly, convalescents persons with disabilities with daily living activities at the person's home or in a care facility. Duties performed include keeping house, making, and changing beds, doing laundry, washing dishes, and preparing meals. Required to provide assistance at non- residential care facilities. Required to advise families, of the clients of their cognitive skills and conditions. Assist clients with disabilities regarding such things as nutrition, cleanliness, and household activities.

10/2008 - 03/2009 Cashier, Cashiers

Home Plate Diner, Lubbock, TX

Duties included but not limited to operating a cash register accurately. Required to greet the customer with a smile as they enter the establishment making them feel welcome, recognize menu items, place the customer's order, and provide them with a receipt and the appropriate amount of change or run their electronic bank card or credit card. Receive and disburse money in establishments other than financial institutions. Required to use electronic scanners, cash registers, or related equipment. Prepare and stock service areas for hot or cold beverages, such as coffee and teas and clean or sanitize work areas, utensils, or equipment. 05/2015 General High School Curriculum

High School Equivalency Diploma

Lubbock High School, Lubbock, TX

Education History

Not willing to relocate. Available to start work immediately. Additional Information

Additional Employer Searchable Items -

Desired OccupationStock Clerks- Stockroom, Warehouse, or Storage Yard Desired Salary$9.50 hourly (Approx. $20,000 annually) or more Desired Job LocationHenderson County

Desired Job TypeDays : Mon, Tue, Wed, Thu, Fri

Shifts : Day, Evening/Swing, Night/Graveyard, Rotating Employment Type : Temporary

Full or Part Time : FT

Willing to Travel : No

Willing to Relocate : No

Willing to Telecommute : No

Drivers LicenseNone Specified

Security ClearanceNo Clearance

Job Skills120 skill(s)

Tools and Technology131 Technology

165 Tools

Typing Speed20 wpm

Language/ProficiencyEnglish / Very Well

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