Customer Service High School

Autumn Delaware

Montclair, CA 909-***-**** *****************@*****.***

Objective

Detail-oriented college student at Mt San Antonio College with 3.2 GPA. Pursuing a Hospitality degree with emphasis in customer service. Looking to use leadership and team building skills as an employee for future work. Experience

ALLIED UNIVERSAL EVENT SERVICES MAY 2024 - CURRENT

• Working high volume events at Pomona Fairplex such as L.A. County Fair. Key responsibilities were managing and directing flow of traffic, maintaining safety of pedestrians, vehicles, and tram drivers/occupants. Giving directions and information to customers.

GIRL SCOUTS OF AMERICA JAN 2009 - JAN 2015

• Key responsibilities were to sell cookies, explore science, go outdoors, do community service projects, visit animal shelters and provide services, camping, learning to take risks, and team up with others.

Education

MT. SAN ANTONIO COLLEGE WALNUT, CA AUGUST 2023 -- CURRENT

• Hospitality Certificate Program

CLAREMONT HIGH SCHOOL CLAREMONT, CA AUGUST 2016 – JUNE 2020

• Diploma 3.0 GPA

Skills & abilities

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Throughout my volunteer experience and education, I have always tried to develop strong communication skills. I clearly convey points to others. I’d like to think of myself as a good listener, which aids in my ability to understand a situation.

Awards

• LEADERSHIP Silver Award recognition towards a leader that is organized, determined and dedicated to improving my community.

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