Customer Service Human Resources

ABDELALI NOUASSE

Revere, MA ***** 857-***-**** **********@*******.***

Professional Summary

Expert Operations Supervisor with 5 years of experience in system management, multi-functional team management, critical audit review and operations analysis.

Skills

skills

• Arabic

• French

• Spanish

• Customer service

• Translation

• Logistics

• English

• Microsoft Excel

Extra skills

Computer Skills.

Fluent in Arabic, French and English languages.

Work History

Warehouse, Ramp Supervisor 08/2021 to Current

G2 Secure Staff LLC – East Boston, MA

Member of the management team

Warehouse, Managing the workflow of employees, creating team schedules and delegating tasks Assessing the work performance of employees and identifying areas that need improvement Ensuring the business goals, deadlines and performance standards are met Training and on boarding new hires to make sure they understand their roles Setting goals for workers and making sure they comply with the company's plans and vision Recommend new employees to the human resources team based on an assessment of their performance Reporting performance records and evaluations to senior management Prepare inventories and supplies for each flight.

Cargo Handler 01/2011 to 08/2021

Worldwide Flight Services Inc

With Supervisory Experience of 5 years

Supervisory a team of 10 to 20 people

Operating pallet trucks forklifts dollies jacks as well as wrapping machinery hand trucks and standard equipment Fully aware of tasks related to logistics and the appropriate safety practices and handling of inventory Trained in the use of heavy machinery for the receipt and shipment of merchandise Exceptional multitasking and organizational capabilities Good understanding of shipping and transportation standards as it applies to a variety of goods Experience

Managed the transport of outgoing and incoming load and cargo shipments from aircrafts Confirmed orders with vendors and customers ensuring cargo and freight delivery to loading platforms Inspected and prepared examining bills of lading to determine appropriate tariff and shipping charges Maintained shelf stocking formulations and audit of transport documents Supervised domestic and overseas inbound Cargo transportation Handled all documentation related to transportation of cargo Accountable for materials and goods being transported between terminals and aircraft Inspected inventory for identification and travel order conformation. Unarmed Security Guard 10/2005 to 12/2010

SCIS Air Security

Patrolled warehouse and manned post per security management Managed and recorded pedestrian and vehicle traffic at access points Made note of risks such as leaking pipes fire hazards damaged security doors etc Worked with EMS fire or police department as required during emergencies Unarmed Security Guard

Patrolled grounds, buildings of the Airport

Patrolled grounds around aircrafts and doors access Granted access to areas based on identification and kept logs of visitors Kept record and generated reports on property damage malfunctioning equipment and out-of-place occurrence. Education

Associate's Degree: Business Administration and management 2010 Bunker Hill Community College - Charlestown, MA

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