Customer Service Project Management

Andre Staley 803-***-****

***********@*****.*** *04 Lady Ashley Dr. St. Matthews, SC 29135

OBJECTIVE:

Seeking a rewarding position with an established company where my leadership and learning abilities can be utilized to help complete company goals.

EDUCATION:

May 2015 Orangeburg-Calhoun Technical College Orangeburg, SC

Associate degree/ General Business

Dec. 2017 Claflin University Orangeburg, SC

Bachelor’s Degree/Organizational Management

EXPERIENCE:

March 2024- Mooresboro, NC

BEFESA Zinc Metal

Training Superintendent

LMS Specialist

Training Coordinator

Development of training programs

Project Management

KPI Management

July 2008 -March 2024 Orangeburg, SC Zeus Industrial Products

Corporate Training Supervisor/Manufacturing Training Instructor/R&D Technician

• Creation of SOP’S and Training Standards

• Coordinate Trainings and Audits

• Delivering training programs

• Maintaining records

• Designing Training Programs

• Educating managers and Supervisors on enhancing their training capabilities

• Identifying training needs

August 2000 - July 2008 St. Matthews, SC

Alaglas Pools

Lamination Manager

• Built swimming pools for over 5K customers.

• Proficient in all positions within the lamination and fiberglass department.

• Provided excellent customer service.

• Trained employees in various positions

• Scheduled jobs according to work orders.

SPECIAL SKILLS:

• LMS Specialist

• Project Management Fundamentals/Scrum

CERTIFICATIONS:

•Entrepreneurship Certification

•Customer Service Certified

•CPR/First Aid Certified/AED

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