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April LePes

***** *. ********** **.

Bonnie, IL *2816

(618) - 315 - 8509

***********@*****.***

EXPERIENCE:

Cook: Dairy Queen Grill & Chill

Mount Vernon, IL June 2022 - September 2022

● Coordinated checklists to keep the kitchen clean, stocked and sanitary.

● Prepared and served various food items in a fast-paced environment.

● Maintained food safety and sanitation standards. Overnight Assistant Manager: Jumpin Jimmys

Salem IL August 2011 - January 2012

● Customer Service

● Greeted customers entering the store and responded promptly to customer needs.

● Stocked, tagged, and displayed merchandise and kept the store clean and organized.

● Worked flexible schedule (mostly overnight)

● Performed cash, card and check transactions

● Checked personal identifications during alcohol and tobacco sales.

● Assisted customers with returns, refunds and resolving transaction issues.

Personal Assistant: Department Of Rehabilitation

Services

SKILLS:

● Customer Services

● Safe Food Handling

Procedures

● Cleaning and

Organizing skills

● Quality Assurance

and Control

● Time Management

● Complex

Problem-Solving

● Inspection Protocols

and Processes

● Issue Resolution

● Learning Strategies

● Warehouse

Procedures

● Equipment Safety

● OSHA Regulations

Mount Vernon, IL February 2009 - December 2010

● Developed and implemented individual care plans

tailored to the needs of each client.

● Displayed absolute discretion at handling confidential information.

● Helped clients to maintain independence and quality of life.

● Assisted with clients or patients with daily activities by helping with bathing, grooming, dressing and meal

preparation.

● Assisted clients with physical therapy exercises.

● Provided emotional support and companionship to

clients.

● Provided assistance with medication management.

● Coordinated appointments with medical professionals.

● Handled incoming mail, bills and invoices and completed appropriate actions.

Operator: North American Lighting

Salem, IL February 2007 - February 2008

● Conducted inspection of in-process or finished product.

● Performed quality assurance tasks to promote accuracy and minimize mistakes.

● Maintained knowledge of industry policies and

procedures to set up and operate equipment safely.

● Cross-trained in multiple departments to understand the whole process to meet company standards

● Maintained safe working conditions and followed proper operating practices and procedures to avoid injuries and accidents.

● Tackled rework tasks with re-inspection, sorting, adjustments and cleaning of parts.

Cashier: McDonald's

Ina, IL January 2006 - February 2007

● Customer Service

● Responded promptly to requests for assistance, spills and customer inquiries.

● Restocked and organized merchandise.

● Learned duties for various positions and provided backup at key times.

● Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

EDUCATION:

Kaplan Online University Davenport, IA - No Degree November 2008 - July 2011

Rend Lake College Ina, IL - No Degree

November 1998 - October 1999

Belleville Area College Granite City, IL - GED

November 1997 - March 1998

Mt. Vernon Township High School Mt. Vernon, IL -

August 1995 - February 1997

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