Customer Service On-Site

Katsiaryna Babkova

Windermere, FL ***** 630-***-****

****.***.****@*****.***

Summary

Skills

Experience

Barista, 01/2023 — Current

Walt Disney World Resort — Windermere, 34786

Conducted on-site trainings for baristas in proper brewing techniques and customer service

etiquette.

Greeted customers and took orders for coffee drinks, food items, and other beverages.

Operated cash registers to process customer payments.

Maintained a clean work environment by wiping down counters, washing dishes, and cleaning

floors.

Stocked shelves with ingredients needed to make coffee drinks.

Monitored inventory levels of supplies and restocked when necessary.

Associate, 12/2023 — 03/2024

Kirkland's Home — Windermere

Processed shipments received from vendors according to established protocols.

Helped customers locate items within the store using the inventory system.

Placed orders for additional stock when necessary to ensure adequate supply of merchandise.

Assisted customers with selecting items and answering questions about products.

Performed cash register functions accurately and efficiently.

Stocked shelves with merchandise and ensured product displays were neat and orderly.

Researched information related to merchandise availability or pricing.

Education and Training

Southern New Hampshire University — Hooksett, NH

Bachelor of Science Marketing

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