Customer Service Representative
Resume:
Isis Simmons
Houston, TX
*************@*****.***
Recent graduate eager to learn. I am strong, hardworking and self-motivated. I communicate and work well with others. I am a quick learner with much initiative. Authorized to work in the US for any employer
Work Experience
Cashier/Customer Service
Kroger-Houston, TX
October 2023 to July 2024
Keeping a friendly smile and ensuring customers receive top notch customer service. Referring to which aisle a last minute item on the shelves will be. Handing the correct and appropriate change to customers. CSR - Customer Service Representative
Pineapple Express-Houston-TX
March 2023 to November 2023
Constantly updating my education on smoke products and upselling inventory. Learning each and every product sold to improve sales
Sales Representative
Tom Peacock Cadillac-Houston, TX
October 2022 to July 2023
Selling/upselling vehicles and meeting the customers needs. Negotiating prices and creating the best solution that satisfy all parties.
Customer Service Representative
Stargel Office Solutions-Houston, TX
April 2022 to October 2022
My daily duties consisted of answering incoming and outgoing phone calls. Sending and receiving up to 500 emails a day. Upselling customers and redirecting clients to their appropriate department. Smoke Shop Manager
Smoke Villa-Houston, TX
December 2021 to April 2022
During my time at the smoke shop I was the store manager. My title included doing inventory, payroll, verifying the correct money, customer service, hiring & firing Warehouse Worker
Vape City-Houston, TX
February 2021 to December 2021
My job as a warehouse employee required me to unload boxes from vans, recieve each and every item into the system, label and stock inventory onto shelves. Pack inventory and prepare shipments to be sent off to their designated store. Averaging about 60-70 hours a week. Education
High school diploma
Spring High School - Houston, TX
August 2017 to February 2021
Skills
• Purchasing
• Serving
• iOS
• Front desk (1 year)
• Microsoft Word
• Salesforce
• Typing
• Computer networking
• Social media management
• Organizational Skills
• Cold calling
• Microsoft Excel
• Customer relationship management
• Leadership
• Google Docs
• Restaurant experience
• Time management
• Inside sales
• Windows
• Direct sales
• Communication skills
• Sales
• Customer service
• Microsoft Outlook
• Mac OS
• English
• Lead generation
• Microsoft Powerpoint
• Upselling
• Outbound sales
• Project management
• Negotiation
• Relationship management
Certifications and Licenses
Food Handler Certification
TABC Certification
Contact this candidate