Customer Service Des Moines
Resume:
Essence Brown
Des Moines, IA *****
***************@*****.***
Highly motivated individual with a passion for delivering excellent customer service. Skilled in problem- solving, active listening, and communication, seeking to leverage these abilities in an entry-level position at a forward-thinking company.
Authorized to work in the US for any employer
Work Experience
Personal Care Aide (PCA)
At Home-Des Moines, IA
April 2023 to Present
• Bathing and grooming.
• Laundry and helping with dressing.
• Food shopping and prep.
• Light housekeeping.
• Managing medications.
• Transportation.
• Mobility assistance.
• Companionship and emotional support to Client
Stocker
O'Reilly Auto Parts-Des Moines, IA
June 2021 to March 2023
Work on Returns and Pallets by unloading and scanning products and making sure to put products in correct placement in area assigned to product by the scan. Mail Handler
UNITED STATES POSTAL SERVICE (USPS - Full Time)-Des Moines, IA January 2018 to August 2021
Sorted Mail with a range of zip codes for destination. Loaded and Unloaded Mail Trucks for delivery.
Bowler
Fairy Tail Cotton Candy-Des Moines, IA
February 2020 to January 2021
Bowled sugar for cotton candy. Packed the candy into containers and assisted with packaging the candy for delivery.
Home Health Aide (HHA)
First Choice In-Home Care-Des Moines, IA
April 2019 to February 2020
Cared for Client Morning and Night
Helping with personal activities, such as bathing, dressing and grooming. Light housekeeping, such as doing laundry, washing dishes and changing the bed. Planning, preparing and serving meals.
Home Health Aide (HHA)
The Rose-Des Moines, IA
September 2016 to March 2019
Assisted clients who were unable to care for themselves or perform daily tasks such as cooking, cleaning, dressing, and bathing. Also did regular checking of vital signs during vist. Verification Specialist
Data Vision-West Des Moines, IA
June 2013 to July 2016
Contacted Customers about Loans. Made sure all information was accurate and correct. Made changes to accounts as needed.
Education
GED
DMACC - Des Moines, IA
March 2009 to April 2009
Skills
• Load & Unload
• Vital Signs
• Pallet Jack
• Home Care (10+ years)
• Caregiving (10+ years)
• Cleaning Experience
• Documentation review
• Computer literacy
• Computer skills
• Supervising experience
• Heavy lifting
• Customer service
• Vital signs
• Cooking
• Load & unload
• Typing
• Microsoft Word
• Manufacturing
• Custodial experience
• Janitorial experience
• Floor care
• Commercial cleaning
Contact this candidate